Black screen leaves no errors or .dmp??? what to do


  1. zapp22
    Posts : 730
    Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
       New #1

    Black screen leaves no errors or .dmp??? what to do


    guys I have a machine I maintain for someone else that has twice reportedly thrown a black screen but not a total bail - in other words display goes black, something is still running, later after long wait in one case Windows reported on screen a recovery of some sort and after that worked ok. second time on opening IE10, same blackness, later recovered. Error log has lots of entries but no telltale Errors.
    one lone error had "crash dump failed to initialize" but I could not tie it to either crash.
    ran drive diags and it passed.
    ran memory diags and passed.
    checked physical things - connectors, cables, devices.

    this is win7 home x64 on late model hp pavilion with no history of issues.

    I'm baffled. any help would be appreciated
      My Computer
    Quote Quote

  3. Roderunner
    Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       New #2

    Hi zapp22,

    Once you've done this, post your findings as stated by Seven Forums. Attachment 282512
      My Computer
    Quote Quote

  4. zapp22
    Posts : 730
    Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
    Thread Starter
       New #3

    haven't had a bsod.
      My Computer
    Quote Quote

 

  Related Discussions
Hi, I have this 4 year old Lenovo Y560(config below) The discrete graphic card has probably fried a long time ago, so last year when I did a clean install of Windows, I had to disable ATI Card permanently in the device manager using safe mode and used the Intel integrated card. A few days ago, I...
I got the "ATI display driver has stopped responding and has recovered from an error" several times over the last couple of days where my screen would freeze for a couple of second and then start working again and would display that message. I thought little of it as it did always seem to work...
When entering fullscreen mode, mostly when playing games, I land on a black screen. I can't exit it and I have to manually reboot the computer. I can still hear the noise from the game, it's just that the screen is black and it blinks every few seconds when on "black screen mode". Any advice?
Hey All, Ive been searching on the net since Friday and found a variety of "solutions", but none of them have worked... Here's my issue: Back when it was released, I installed Windows 8 preview on a new partition of my Windows 7 laptop. Ive been switching back and forth no problem, but...
Hey everyone, I currently own a Dell Vostro 1500 laptop, It came with Windows Vista Business Edition 32 bits and 1 GB RAM. I recently upgraded my RAM to 4gb and decided to move to Windows 7 RC build 7100 64 bits (Had to do a clean install) . I've been getting several BSODs or the screen would...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:47.
Find Us