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Windows 7: BSOD Playing Crysis 3 error 0x0...0116 BugCheck

22 Aug 2013   #1
shayanssq

Windows 7 64 bit
 
 
BSOD Playing Crysis 3 error 0x0...0116 BugCheck

Hi! I got this error once now when i was playing crysis 3! I have attached the zip file from sf-diagnostic tool so can anyone please help me?i had lots of bsod but all of them were my own fault (bad software and stuff) and one was the asus suit 2 software from the driver disk but i don't have it now and no bsod until i installed and played crysis 3 for about 20 mins! other games were fine or maybe not cause i don't know now after that bsod and i can't test now sorry!


My System SpecsSystem Spec
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22 Aug 2013   #2
shayanssq

Windows 7 64 bit
 
 

and one more thing bsod was not actually blue screen! just a black screen and i had to do a hard reset!
My System SpecsSystem Spec
22 Aug 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello shayanssq.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

You are getting stop 0x116 BSODs, which is display/graphics related.

You are highly overclocked.
Code:
PUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of your PSU.

The latest version of nvidia display driver is problematic in cases. Install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.

Edit: It appears that earlier you had BSOD caused by MotionInJoy controller, And you rightly disabled it.
Good job, I appreciate
______________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.
BugCheck 116, {fffffa800bde74e0, fffff8800552c700, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800bde74e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800552c700, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+8ed700
fffff880`0552c700 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`060e1b48 fffff880`04939cbc : 00000000`00000116 fffffa80`0bde74e0 fffff880`0552c700 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`060e1b50 fffff880`0490d867 : fffff880`0552c700 fffffa80`0b324000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`060e1b90 fffff880`04939acb : fffffa80`ffffd87b ffffffff`fffe7960 fffffa80`0bde74e0 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`060e1c40 fffff880`04837ec1 : fffffa80`07681d50 00000000`00000080 00000000`00000000 fffffa80`09fa1410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`060e1cc0 fffff800`0316d166 : 00000000`02ce0246 fffffa80`0ad5db60 fffffa80`069fe040 fffffa80`0ad5db60 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`060e1d00 fffff800`02ea8486 : fffff880`03371180 fffffa80`0ad5db60 fffff880`0337bfc0 fffff880`0166ca90 : nt!PspSystemThreadStartup+0x5a
fffff880`060e1d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+8ed700
fffff880`0552c700 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+8ed700

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51c41788

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

2: kd> lmvm nvlddmkm
start             end                 module name
fffff880`04c3f000 fffff880`05724000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 14:36:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
2: kd> lmvm MijXfilt
start             end                 module name
My System SpecsSystem Spec
.

22 Aug 2013   #4
shayanssq

Windows 7 64 bit
 
 

thanks for reply! no my pc is not hot (70 degrees in 100% load and 35 in idle mode gpu and 50-60 for cpu (60% cpu usage) and 37 in idle mode it goes up to 80 in load) and psu thermaltake gold 850w - by highly overclocked yes i did overclock my gpu not that much with no voltage change furmark had no problem after stress test but in case i disabled any gpu overclock but cpu overclock! i didn't overclock my cpu because i don't have a good cpu fan (stock cpu) but good that i know that it is overclocked! thanks i will try driver 314.22 and i will reset bios to see what happens thanks again!
My System SpecsSystem Spec
23 Aug 2013   #5
shayanssq

Windows 7 64 bit
 
 

thanks ARC i think bsod is gone! thanks again
My System SpecsSystem Spec
24 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate
Let us know for any further issue.
My System SpecsSystem Spec
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 BSOD Playing Crysis 3 error 0x0...0116 BugCheck




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