New
#11
yes..
yes..
Since we have confirmed you have clean copy of Windows 7, then we can view the dump files without worry :)
Code:BugCheck 116, {84b5a510, 8ec4e9b0, 0, 2} *** WARNING: Unable to verify timestamp for igdkmd32.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )This bugcheck indicates that the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x116. More Information - Timeout Detection and Recovery (TDR) (Windows Drivers)Code:Usual causes: Video driver, overheating, bad video card, BIOS, Power to card
Please follow these steps:
Note: Please do not hesitate to ask if you have problems or concerns with the troubleshooting steps within the listed guide.
Your Intel graphics card seems to be a possible cause, please update the driver from here - https://downloadcenter.intel.com/default.aspxCode:0: kd> lmvm igdkmd32 start end module name 8ec3d000 8f13a000 igdkmd32 T (no symbols) Loaded symbol image file: igdkmd32.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys Image name: igdkmd32.sys Timestamp: Wed May 06 19:13:40 2009 (4A01D354) CheckSum: 0048DF97 ImageSize: 004FD000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please check for a potential BIOS update for your motherboard, ensure you have the correct version for the exact model of your motherboard, otherwise you could irreversibility corrupt your BIOS.Code:0: kd> !sysinfo machineid Machine ID Information [From Smbios 2.4, DMIVersion 36, Size=1694] BiosMajorRelease = 1 BiosMinorRelease = 1 BiosVendor = NEC BiosVersion = 0008/453A0800 BiosReleaseDate = 10/15/2008 SystemManufacturer = NEC SystemProductName = PC-MY30AEZR6 SystemFamily = SystemVersion = SystemSKU = BaseBoardManufacturer = NEC BaseBoardProduct = MS-7420LE BaseBoardVersion = 10
thank you :)
ill try this, for the mean time im using my windows xp.