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Windows 7: Blue screens (0x0000003B...) and random freezes

23 Aug 2013   #11
cortezcardinal

Windows 7 Professional x64
 
 

Where do i find them? o.O

Sry I'm a complete newbie :S

Oh and my graphics card went down to 50, now that it's a bit cooler...


My System SpecsSystem Spec
.
23 Aug 2013   #12
YoYo155

Windows 10
 
 

Sorry for not pointing this out, you asked in such a way that made
me think you know where to find them .

The dump files are located:
Code:
c:\windows\minidump\file-name.dump
My System SpecsSystem Spec
23 Aug 2013   #13
cortezcardinal

Windows 7 Professional x64
 
 

The folder is disappointingly empty o.o
Any other place they might be or any idea why it's not making any dumps?
My System SpecsSystem Spec
.

23 Aug 2013   #14
YoYo155

Windows 10
 
 

I can see you have CCleaner installed, it deletes the dumps when it is executed
uninstall it and wait for another crash to occur.

Do you happen to use RAID?
My System SpecsSystem Spec
23 Aug 2013   #15
cortezcardinal

Windows 7 Professional x64
 
 

Uninstalled ccleaner and I have no clue what raid is.
My System SpecsSystem Spec
23 Aug 2013   #16
YoYo155

Windows 10
 
 

OK good, just in case the dump file will not be created try and catch the BCCode it will give
us an idea as to what is going on.

The reason I asked you if you have a RAID setup is because your MSINFO32 file doesn't specifiy
the type of hard drives you're using.
Code:
Beschreibung    Laufwerk
Hersteller    (Standardlaufwerke)
Modell    ARRAY0
Code:
Beschreibung    Laufwerk
Hersteller    (Standardlaufwerke)
Modell    ARRAY1
Can you fill in the blanks?
If you're interested, you can read more about RAID HERE.
My System SpecsSystem Spec
23 Aug 2013   #17
cortezcardinal

Windows 7 Professional x64
 
 

You are right, it says raid there, not sure if i can fill in the blanks... I have no clue what exactly my hard drive is :S
My System SpecsSystem Spec
23 Aug 2013   #18
YoYo155

Windows 10
 
 

The file you uploaded didn't contain information about the HDDs, other than
what I had suspected, confirmed that a RAID is in fact in place.

RAID is known to be troublesome and better to be avoided where possible.
Wait for the new dumps to arrive, if they will get generated at all, this could also be a sign
that the RAID configuration has taken a turn for the worst.
My System SpecsSystem Spec
23 Aug 2013   #19
x BlueRobot

 

Convert the RAID configuration back to Basic using this guide - Convert a Dynamic Disk to a Basic Disk
My System SpecsSystem Spec
23 Aug 2013   #20
cortezcardinal

Windows 7 Professional x64
 
 

So this has the possibility of killing all of my files? I was planning on upgrading to windows 8 at some point, should I maybe try that, set the computer up anew and delete everything?
My System SpecsSystem Spec
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 Blue screens (0x0000003B...) and random freezes




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