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#1
BSOD playing any game (dxgkrnl.sys?)
Hi everyone,
I have this problem where after playing a game for a while (could be 10 mins, could be a couple of hours) my computer BSODs and I have no idea why. After a little google investigation into what it may be I completely removed my video driver (including rebooting in safe mode and using driver sweeper and ccleaner, just to be sure) reinstalled from fresh, and I am still getting the same problem! I have done this a few times now and its really stressing me out as I bought this laptop only about a month ago (ebay, second hand) and I am worried it might be a hardware fault and I'm stuck with a broken laptop.
I looked into it with BlueScreen view and each time it says that that the BSOD is caused by the driver dxgkrnl.sys at dxgkrnl.sys+5d054. I have attached the zip file here.
I am hoping someone here can make sense of this and let me know if I can fix this or if I am just screwed!
Thanks for your time guys, and any help would be much appreciated.