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Windows 7: Windows 7 crashes after updates


20 Oct 2009   #1

Windows 7
 
 
Windows 7 crashes after updates

Hi, new to windows 7 and these forums. I am looking for some advice.

I have an HP NC6400 laptop
Dual core 2.16ghz
2gb ram
new 320g hdd

I just got windows 7 professional from msdn and everything works brilliantly until the automatic updates install (I have now set them to manual). My laptop won't boot after they install and I have tried system recovery which does not help and the restore utility does not work either so the only way to get the machine to work was to reinstall windows 7.

I have attached a screenshot of the updates (there are 6 of them), one or more of which causes the issues. I notice most of the updates relate to ie8 which I don't use so I may get away without installing them.

Has anyone had a similar experience? I have rebuild my computer 4 times now and can't face doing it again but am worried about not getting the critical updates.

Thanks for any help,

James.

My System SpecsSystem Spec
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20 Oct 2009   #2

Dual boot Win7 Home Premium and Vista Home Premium SP2
 
 

I have had to do 2 separate system restores is past few days and have deliberatley NOT installed IE Update 975544 as my system was locking. I also deleted from startup some Apple services (bonjour, ITunes helper etc).

Now I have a stable system - I dont know if they're related to your problem or if they 'fixed' my lockups, but now, if I leave my PC for 5 minutes after booting on, all is fine.

Rgds
Rod
My System SpecsSystem Spec
20 Oct 2009   #3

Windows 7
 
 

thanks rod, i think i will just not apply the updates for now. I dont have any apple software on here at the moment but was going to install itunes to hook up to my iphone.
My System SpecsSystem Spec
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20 Oct 2009   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by moke View Post
thanks rod, i think i will just not apply the updates for now. I dont have any apple software on here at the moment but was going to install itunes to hook up to my iphone.

Be careful if itunes asks you to upgrade to 9.1, a few users have reported crashes with it.

en
My System SpecsSystem Spec
20 Oct 2009   #5

Windows 7
 
 

I hate itunes but love my iphone. it's difficult!
My System SpecsSystem Spec
20 Oct 2009   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by moke View Post
I hate itunes but love my iphone. it's difficult!
unforetunatly true. sins of the father.

ken
My System SpecsSystem Spec
22 Oct 2009   #7

Windows 7
 
 

I'm still having issues that maybe are not related to the updates as I have disabled them, but now am unable to boot up again. I am wondering on my ATI mobility X1300 gfx card is to blame. Any ideas?

Has anyone else had issues with an hp nc6400 laptop and Windows 7?
My System SpecsSystem Spec
25 Oct 2009   #8

Dual boot Win7 Home Premium and Vista Home Premium SP2
 
 

Hi

I upgraded to Itunes 9.1 over weekend, all good to date.

Sorry cant help with initial problem, though I HAVE noticed something odd...

I WAS running RC7100 Windows 7 Ultimate and had a deliberately NOT installed IE Update 975544 as my system was locking up intermittently and I wanted to see, by installing some updates and not others etc, in a one-by-one scenario, what may be causing those lockups...

On Fri last week I (from within Windows 7) went to My Computer, drilled down t find the Windows 7 exe file on the DVD (I purchased WIN 7 Home Premium UPGRADE media) and tried to UPGRADE my WIN 7 Utlimate RC7100. A message popped up which said not eligable for upgrade FROM Ultimate to HPrem. Fine, I expected that.

So I did it again, but this time chose Custom Install, installed fine - I did NOT activate. I then again from within an unactivated Home Premium Windows 7 went to the DVD, found the exe file and this time chose Upgrade, it did it, I activated, and all is fine. The old Vista trick works as we all now know.

The ODD thing though is, that with all the UPDATES that have since been loaded, the original IE Update 975544 IS still listed as Important but it is not automatically checked.

That is, Windows Update offered me, so far, about 30 important and optional updates (incl MS Office 2007 SP1 and SP2 and others) yet this IE Update 975544 update, though listed, is sort of NOT being offered as important. It's like the new install of Windows 7 Prem knew that the old Windows 7 RC7100 Ultimate build did not have it and that I did not want it...

...is that clear? I hope so...

Rgds
Rod
My System SpecsSystem Spec
11 Nov 2009   #9

XP pro and Win 7
 
 

Hi You will love this . I have WIN 7 working on a laptop fine . However I bought a new copy of WIN 7 for my desk top . I set it up to dual boot XP pro on IDE drive and Win 7 on SATA drive.
All fine after initial problems with the hardware . I then had the latest updates and
with a sort of registry update that updates on startup. Afer a reboot the SATA hard drive boot has been fried and I have to rebuild the hard drive from scratch.
any ideas ?
My System SpecsSystem Spec
08 Feb 2010   #10

 
 
Computer crashes after windows 7 update

I am in desperate need of help! I just recently purchased a new HP dv6-1375dx laptop. Everything works fine until the computer wants to install updates. After updates are installed, it requests that you restart the computer. After the computer is restarted, it doesn't go farther than the colorful windows logo that shows up before it boots up. A black screen pops up saying something about NTF something and can't read hard drive with a 10 second count down. Asking to press any key to continue, but freezes at 1. I have to do a full system restore when this happens. Geek squad has no idea why this is happening! This is my 3rd computer. Can anyone tell me why this keeps happening after the updates get installed? Please help!!

Thanks, Brian
My System SpecsSystem Spec
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 Windows 7 crashes after updates




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