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Windows 7: BSOD upon closing lid

03 Sep 2013   #21
danielca

Windows 7 x64 bit home premium
 
 

The more people the better, I guess. I'll get onto it.


My System SpecsSystem Spec
.
03 Sep 2013   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post it, I have called them already. They will appear here soon.
My System SpecsSystem Spec
03 Sep 2013   #23
danielca

Windows 7 x64 bit home premium
 
 

Sorry for the late reply. I had to take care of some work...

Here is the diagnostic file:

Attachment 284438

I also had a visit to the hp.com website today and found some updates which I am currently downloading and installing.
My System SpecsSystem Spec
.

03 Sep 2013   #24
x BlueRobot

 

Code:
BugCheck 9F, {3, fffffa8007b58a10, fffff80000b9c3d8, fffffa80101b2010}

Probably caused by : pci.sys
Code:
0: kd> !irp fffffa80101b2010
Irp is active with 6 stacks 4 is current (= 0xfffffa80101b21b8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa800af9d050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\Netwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
 \Driver\NETwNs64
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa800a3ad410 00000000 fffff8000370d200-fffffa800af86cf0 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800af86cf0    

            Args: 00000000 00000000 00000000 00000000
Code:
0: kd> lmvm Netwsw00
start             end                 module name
fffff880`06ea1000 fffff880`079f3000   Netwsw00 T (no symbols)           
    Loaded symbol image file: Netwsw00.sys
    Image path: \SystemRoot\system32\DRIVERS\Netwsw00.sys
    Image name: Netwsw00.sys
    Timestamp:        Thu Apr 18 15:31:35 2013 (517003C7)
    CheckSum:         00AFF8E7
    ImageSize:        00B52000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel Wireless WiFi Link Adapter seems to be causing problems, please check for any driver updates if you haven't done so.

Code:
0: kd> !devnode fffffa8007b59b90 
DevNode 0xfffffa8007b59b90 for PDO 0xfffffa8007b58a10
  Parent 0xfffffa8007b43d90   Sibling 0000000000   Child 0xfffffa800d2c6280
  InstancePath is "PCI\VEN_8086&DEV_4238&SUBSYS_11118086&REV_3E\4&cfa38f1&0&00E0"
  ServiceName is "NETwNs64"
  State = DeviceNodeStarted (0x308)
  Previous State = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[01] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[00] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[19] = DeviceNodeStarted (0x308)
  StateHistory[18] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[17] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[16] = DeviceNodeStarted (0x308)
  StateHistory[15] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[14] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[13] = DeviceNodeStarted (0x308)
  StateHistory[12] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[11] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[10] = DeviceNodeStarted (0x308)
  StateHistory[09] = DeviceNodeEnumerateCompletion (0x30d)
  StateHistory[08] = DeviceNodeEnumeratePending (0x30c)
  StateHistory[07] = DeviceNodeStarted (0x308)
  StateHistory[06] = DeviceNodeStartPostWork (0x307)
  StateHistory[05] = DeviceNodeStartCompletion (0x306)
  StateHistory[04] = DeviceNodeStartPending (0x305)
  StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
  StateHistory[02] = DeviceNodeDriversAdded (0x303)
  Flags (0x4c0000f0)  DNF_ENUMERATED, DNF_IDS_QUERIED, 
                      DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED, 
                      DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                      DNF_NO_UPPER_CLASS_FILTERS
  CapabilityFlags (0x00002000)  WakeFromD3
My System SpecsSystem Spec
03 Sep 2013   #25
YoYo155

Windows 10
 
 

To add to x BlueRobot analysis:


Code:
fffff800`00b9c888  fffff880`01a5231f iaStor+0x2e31f
fffff800`00b9c8b8  fffff880`01a54c6d iaStor+0x30c6d
fffff800`00b9c8e8  fffff880`01a773d2 iaStor+0x533d2
fffff800`00b9c8f8  fffff880`01a49ba8 iaStor+0x25ba8
fffff800`00b9c998  fffff880`01a2b06d iaStor+0x706d
Code:
lmvm iaStor
start             end                 module name
fffff880`01a24000 fffff880`01dc8000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\drivers\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Wed Nov 30 05:39:19 2011 (4ED5A567)
    CheckSum:         0009778C
    ImageSize:        003A4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
c:\program files (x86)\intel\intel(r) rapid storage technology
I would remove Intel Rapid Storage Technology.
My System SpecsSystem Spec
03 Sep 2013   #26
danielca

Windows 7 x64 bit home premium
 
 

I have just conducted a series of several updates and switched off the Intel Rapid Storage Technology service (or should I uninstall it completely?). The problem seemed to have gone away again but with these new updates, I can't seem to adjust my screen's brightness using my hotkeys on the laptop... any ideas?

Also, what should I do about this pci.sys?
My System SpecsSystem Spec
03 Sep 2013   #27
YoYo155

Windows 10
 
 

Did you uninstall the hotkeys utility, or disable it via the msconfig by accident?
My System SpecsSystem Spec
03 Sep 2013   #28
danielca

Windows 7 x64 bit home premium
 
 

No, the hotkeys themselves are still functional, but brightness is not adjusted. The icons showing me decreasing brightness will show up but brightness itself does not change.

Also, as I try to access Intel(R) HD Graphics control center I get the following error:

Attachment 284459
My System SpecsSystem Spec
03 Sep 2013   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by danielca View Post
Also, what should I do about this pci.sys?
PCI.sys is NT Plug and Play PCI Enumerator which is a system driver. It is not the reason behind the BSOD. Follow what you are advised to do, you need not to do anything with PCI.sys.
My System SpecsSystem Spec
04 Sep 2013   #30
danielca

Windows 7 x64 bit home premium
 
 

I did some further updates to several drivers and the problem seems to have gone away once again. I'm currently still trying to solve my brightness issue. My question now is about my Intel Graphics Driver. How do I know which driver to install? I just accidentally uninstalled my Intel graphics HD 4000 and saw that the Intel website has several other drivers that I guess are more 'advanced' or something which I'm not sure if i could install as opposed to re-installed the previous driver. How does that work?

I also successfully uninstalled Intel rapid storage technology which as you said might have been causing the blue screens so let's hope the problem does not return
My System SpecsSystem Spec
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