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Windows 7: BSOD upon closing lid

12 Sep 2013   #81
RhapsodyOfFire

32 bit Windows 7
 
 

If the notebook is ASUS install the newest ATSK/ATKD/ACPI drivers - just look for some weird short names starting with A .


My System SpecsSystem Spec
.
12 Sep 2013   #82
danielca

Windows 7 x64 bit home premium
 
 

Quote   Quote: Originally Posted by RhapsodyOfFire View Post
If the notebook is ASUS install the newest ATSK/ATKD/ACPI drivers - just look for some weird short names starting with A .
It's HP :<
My System SpecsSystem Spec
15 Sep 2013   #83
YoYo155

Windows 10
 
 

Sorry I was away, but there is no need to bump.

I believe we are making progress, in contrast to rest of the dumps Netwsw00.sys was not present
at the stack, although ndis / nwifi were (which are related).

Code:
fffff880`03d8baf8  fffff880`04d5076aUnable to load image \SystemRoot\system32\drivers\SynTP.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp forSynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
 SynTP+0xb76a
fffff880`03d8bb28  fffff880`04d484b5 SynTP+0x34b5
fffff880`03d8bb68  fffff880`04d5dd85 SynTP+0x18d85
fffff880`03d8bba8  fffff880`04d6089b SynTP+0x1b89b
fffff880`03d8bc18  fffff880`06be0c1d i8042prt!I8042MouseInterruptService+0x1ad

Code:
fffff880`04d45000 fffff880`04db3000   SynTP    T (no symbols)           
    Loaded symbol image file: SynTP.sys
    Image path: \SystemRoot\system32\drivers\SynTP.sys
    Image name: SynTP.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Feb 24 04:26:34 2012 (4F46F55A)
    CheckSum:         000724BC
    ImageSize:        0006E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update,
Windows 8/7/XP/Vista 64/32-bit Edition v16.3.15.1

Code:
fffff880`03d8b748  fffff880`0367a5ebUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x245eb
Are you willing to uninstall Kaspersky for trouble shooting purposes?
My System SpecsSystem Spec
.

16 Sep 2013   #84
danielca

Windows 7 x64 bit home premium
 
 

Oh, sorry. Was just so used to quick responses unlike certain websites (Intel, HP.com), started to think I was abandoned!

Downloading the Driver as we speak and I guess I could uninstall Kaspersky at some point...

On the bright side, I uninstalled my wireless driver, restarted the system and it re-installed itself. Since then, I have not had a BSOD but still testing.
My System SpecsSystem Spec
16 Sep 2013   #85
YoYo155

Windows 10
 
 

Thanks, keep in mind that we don't give up easily here of SF .
My System SpecsSystem Spec
18 Sep 2013   #86
danielca

Windows 7 x64 bit home premium
 
 

Got another BSOD and it was exactly the same thing that happened last time.

This icon froze and I couldn't open it (highlighted in red):



Diagnostic Tool: Attachment 286359

So, I believe I could basically avoid BSOD's by restarting the computer before I put it to sleep every time this event happens to happen.

I downloaded the Synaptics driver and will install that sometime today. Haven't touched Kaskersky just yet.
My System SpecsSystem Spec
18 Sep 2013   #87
danielca

Windows 7 x64 bit home premium
 
 

Got another one today, this time it had nothing to do with the wireless adapter freezing. I closed my lid as my class ended and it just didn't enter sleep mode and BSOD

Attachment 286411

oh damn sorry, i forgot to rename it :S
My System SpecsSystem Spec
18 Sep 2013   #88
YoYo155

Windows 10
 
 

No it's OK i prefer it being dated .

Unfortunately its the same 0x9F with ties to your wireless adapter before we call it hardware
I want to try a couple of more drivers and angles.

I've lost track of which version you're using / used it bounced around all over the place.
uninstall the driver using the device manager as before including ticking the check-box to delete the driver files as well.
  1. Install the drivers supplied by your OEM. | HP Support.
  2. Test, induce the bugcheck. If it occurs continue.
  3. Update to Version: 16.1.1 (last time I asked you do this it didn't update to the latest version!) Download.
  4. Test, induce the bugcheck. If it occurs continue.
  5. Follow post #83, including the removal of Kaspersky.
  6. Test, induce the bugcheck. If it occurs continue.
  7. Download and install an older version of the driver | HP Support
  8. Test, induce the bugcheck. If it occurs continue.
  9. Reduce the heat buildup Post #73.
  10. Test, induce the bugcheck. If it occurs continue.
  11. Stop using wireless all together. Test, induce the bugcheck.
My System SpecsSystem Spec
20 Sep 2013   #89
danielca

Windows 7 x64 bit home premium
 
 

Alright so, got to step 3 and got a BSOD:

Attachment 286684

I believe the installations worked out? If you could check that maybe

updated synaptic successfully (but it disabled my feature that comes with the laptop so i downloaded the one provided from hp.com)
updated wireless driver successfully

going to mess with kaspersky now
My System SpecsSystem Spec
22 Sep 2013   #90
YoYo155

Windows 10
 
 

Not surprisingly it's the same bugcheck and blocked irp.

How far did you get to, and how are things since?
My System SpecsSystem Spec
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 BSOD upon closing lid




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