BSOD after installing a new CPU cooler

MrNoobWarrior · 24 Aug 2013

Hi,

I installed a new CPU cooler today, upgrading from the AMD stock cooler to the Arctic Freezer 7 Pro Rev.2. I decided to test it by encoding some short videos, and it seemed to work fine. I was monitoring the temperature with a program called Core Temp, which recorded the max temp at 46 degrees C. As soon as the videos finished encoding, I got a BSOD. I didn't have time to note down the error code, but i have the dump file that it created. I would really like to know if the BSOD would have been caused by overheating and if i should go back the the stock cooler, or if it was caused by something else. I also noticed just before the BSOD that the top of my case near the disk drive was unusually warm, considering that there is nothing there. I wonder if the CPU cooler is blowing the hot air up into the PSU and causing it to overheat.

If someone could advise me or maybe even analyse the dump file to determine the cause of the problem, that would be great.

Thanks :)

YoYo155 · 24 Aug 2013

Step one: Blue Screen of Death (BSOD) Posting Instructions

MrNoobWarrior · 24 Aug 2013

Zip file attached:

YoYo155 · 25 Aug 2013

Welcome :)

The single dump file uploaded points to a Wireless Network Adapter:

Code:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

Arguments:
Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880044d88c1, address which referenced memory

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.

By calling the stack we immediately see who was involved:

Code:

fffff880`0bf8b1b0  fffff880`045be3b0 athrx+0x1423b0
fffff880`0bf8b1b8  fffff880`0447d980 athrx+0x1980
fffff880`0bf8b220  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b260  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b268  fffff880`04523b62 athrx+0xa7b62
fffff880`0bf8b370  fffff880`0447d980 athrx+0x1980
fffff880`0bf8b468  fffff880`044969e9 athrx+0x1a9e9
fffff880`0bf8b488  fffff880`04494377 athrx+0x18377
fffff880`0bf8b4b8  fffff880`04496962 athrx+0x1a962
fffff880`0bf8b4c8  fffff880`04494257 athrx+0x18257
fffff880`0bf8b4e8  fffff880`044d88c1 athrx+0x5c8c1
fffff880`0bf8b548  fffff880`044d5f5e athrx+0x59f5e
fffff880`0bf8b568  fffff880`044d5a84 athrx+0x59a84

Driver Reference Table - athrx.sys

Code:

Atheros AR9285 Wireless Network Adapter

By using the lmvm command we get more information about the driver:

Code:

lmvm athrx
start             end                 module name
fffff880`0447c000 fffff880`045d4000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 09 21:06:49 2009 (4A2EA4B9)

The driver is extremely old!

Download the latest release:

Code:

Version: 10.0.0.251
Release: 2013-05-27
Status: WHQL

>Download<

Post back with results :)!

MrNoobWarrior · 25 Aug 2013

Thanks for the reply :)

I have installed the new driver, and there have been no BSODs yet, which is good. I had no idea I was running such an old driver!
I'm really glad it wasn't something to do with my screwing up the cooling! XD

Thanks for being so helpful. You're amazing!

YoYo155 · 25 Aug 2013

It's my pleasure, glad i could help :).

BSOD after installing a new CPU cooler

BSOD after installing a new CPU cooler

SF_Diagnostics_Tool Zip