Help with error report

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  1. Posts : 17,322
    Win 10 Pro x64
       #1

    Help with error report


    I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks
      My Computer


  2. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #2

    Try repairing/reinstalling the app.

    ~Lordbob
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    derekimo said:
    I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks

    MadRipper experienced a BEX (buffer overflow exception--Memory problem) caused by a file mdrutils.dll. Mdrutils is frequently used in players and sometimes vonflicts with IE.

    If you got us the entire crash report, or if you blue screened, the dump ifle (*.dmp) we could tell you much more.

    Hope this helps

    Ken
      My Computer


  4. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #4

    Lordbob75 said:
    Try repairing/reinstalling the app.

    ~Lordbob
    Thanks Lordbob, I did that , I guess I should have said that above.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #5

    zigzag3143 said:
    derekimo said:
    I was wondering if someone could read this error report and tell me why this app is crashing and if there's any I can do about it? it was working fine on the Ultimate 7100 rc x64 and also on vista, any help or insight would be greatly appreciated. Thanks

    MadRipper experienced a BEX (buffer overflow exception--Memory problem) caused by a file mdrutils.dll. Mdrutils is frequently used in players and sometimes vonflicts with IE.

    If you got us the entire crash report, or if you blue screened, the dump ifle (*.dmp) we could tell you much more.

    Hope this helps

    Ken
    Where or how do I get the entire crash report ? and no it didn't blue screen.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    D

    Its probably in the same directory as the app. c:\program files (x86)......

    look for anything named rash report.txt, or any *.txt reports. If you want use the built in snipping tool (type snipping in swearch) and take a screenshot of the directory and I will see if I can spot anything

    Is this a one time thing or does it happen frequently? If its frequently there are severl places you can look for its causes.

    Ken
      My Computer


  7. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #7

    zigzag3143 said:
    D

    Its probably in the same directory as the app. c:\program files (x86)......

    look for anything named rash report.txt, or any *.txt reports. If you want use the built in snipping tool (type snipping in swearch) and take a screenshot of the directory and I will see if I can spot anything

    Is this a one time thing or does it happen frequently? If its frequently there are severl places you can look for its causes.

    Ken
    Actually it's only done it two times , and I'll look for that report and get back to you . Thanks
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    d

    if its only done it twice dont worry about it. forget the report unless you want to

    ken
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #9

    zigzag3143 said:
    d

    if its only done it twice dont worry about it. forget the report unless you want to

    ken
    Yea I couldn't see anything ,but here's whats in the program file...
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
    Thread Starter
       #10

    Well compatability mode seemed to work so far, So thanks to you guys for your input. I'm not at the point where I can decipher those error reports.
      My Computer


 
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