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Windows 7: BSOD although most of time PC just freezes (looping sound) or resets

04 Sep 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In my best guess, the CPU is not seated properly. Call them again to whom you send the computer. 96 degrees is abnormally high.


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06 Sep 2013   #12
thiagota

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can I tell if it's seated properly just by looking? What should I try if they can't solve the problem? Thanks for the help so far.
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06 Sep 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I have asked ... some hardware experts will appear shortly with their suggestions.
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06 Sep 2013   #14
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Quote   Quote: Originally Posted by thiagota View Post
Can I tell if it's seated properly just by looking? What should I try if they can't solve the problem? Thanks for the help so far.
Based on your temps reported your CPU's life span will be shortened drastically. May I ask, how big is the case?

Also, what is the CPU utilisation while receiving high temps? If idle then you may have a problem regarding the thermal paste applied. I would strongly recommend considering reapplying it. Also, your CPU fan may be a potential cause for the increased temps as well. Are you using the stock fan? I would more likely suspect the CPU fan if the increased temps are caused while under load meaning that you have poor cooling throughout the system.

Josh
My System SpecsSystem Spec
06 Sep 2013   #15
thiagota

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Size: +-15 inches high, "regular" depth and width I guess.

It is a stock fan, the pc will reach over 96o C within 1 hour of browsing, within 5 minutes it's already 70-80o C. I turned on an option in the BIOS so the fan is always as fast as it can be, but didn't really change much.

The guys at the shop said they replaced the thermal paste 2 days ago, I checked it before and after, the paste spread looks pretty much the same, can't really tell if it's changed or not.

Inside the case there are the following fans: cpu, gpu and psu, should I get another 1 just for the case?
My System SpecsSystem Spec
06 Sep 2013   #16
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Did you remove the fan to check the paste? Removing the CPU fan will almost always break the thermal paste seal. If you did then this is your issue and you will need to re-apply thermal paste again.

Josh
My System SpecsSystem Spec
06 Sep 2013   #17
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Josh is correct if you take off the CPU cooler the old thermal paste has to be removed from both the cooler and CPU and new applied.
Note too the stock Intel cooler only good use is as a paper weight. If there is a place for one, a rear exhaust fan would be in order but getting a better cooler is more important.
My System SpecsSystem Spec
06 Sep 2013   #18
thiagota

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I did remove the fan, but only after I confirmed it was still overheating after getting it back from the shop. I find it strange that the cpu is overheating to the point that the pc will turn off, since the only thing I had changed since I got it was the gpu, and the gpu doesnt overheat.
My System SpecsSystem Spec
06 Sep 2013   #19
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Either way you are still going to have to replace the thermal paste since you removed the CPU fan
My System SpecsSystem Spec
06 Sep 2013   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I need more information.
Please do this tutorial by Brink.

System Info - See Your System Specs

Look at Shadowjk or my specs to get a idea of the information needed.
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 BSOD although most of time PC just freezes (looping sound) or resets




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