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Windows 7: BSOD just browsing on chrome

25 Aug 2013   #1
flipboii

Windows 7 Ultimate x64
 
 
BSOD just browsing on chrome

Hey guys, I got a BSOD just browsing on Chrome, first time it's happened. I uploaded my .dmp file. Thanks guys.


My System SpecsSystem Spec
.
25 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please follow the tutorial fully:
Currently from the one crash dump.
  • STOP 0x0000004A: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

    Usual causes: Device driver
Bit Defender seems to be causing a problem. Please uninstall it and use MSE for testing purpose.
------------------------
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.As an alternative: ------------------------
Update or remove the software & its drivers below:
LogMeIn Hamachi Virtual || hamachi.sys || Thu Feb 19 16:36:41 2009
PACE Anti-Piracy InterLok software || Tpkd.sys || Fri May 22 03:36:18 2009
information   Information
Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
Quote   Quote: Originally Posted by Arc View Post
Lately we have experienced some issues with the latest driver. Install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Let us know the results.
Let us know the results.
Code:
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Debug session time: Mon Aug 26 10:00:55.585 2013 (UTC + 6:00)
System Uptime: 0 days 20:34:03.413
BugCheck 4A, {775b132a, 2, 0, fffff8800bb2ab60}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : ntoskrnl.exe ( nt+75b80 )
BUGCHECK_STR:  RAISED_IRQL_FAULT
PROCESS_NAME: NOT FOUND
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
25 Aug 2013   #3
flipboii

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please follow the tutorial fully:[/FONT][/CODE]
Hey sorry about that! Here it is.
My System SpecsSystem Spec
.

25 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks. I will check them.
You can follow the rest of the instructions in the meantime.
My System SpecsSystem Spec
26 Aug 2013   #5
flipboii

Windows 7 Ultimate x64
 
 

Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
My System SpecsSystem Spec
26 Aug 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by flipboii View Post
Hi there, I got a CBS.log from the SFC /scannow procedure, but I can't seem to manage to .rar it and upload it, says its in use. But the error did say it found something and it will be fixed on the next restart. Also, I don't know what you want me to do with the code below, thanks!

Code:
dtsoftbus01.sys             Mon Oct 17 18:12:30 2011
Daemon Tools (also Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.As an alternative:
My System SpecsSystem Spec
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