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Windows 7: BSOD Various Errors


26 Aug 2013   #1

Win 7 - Ult x64
 
 
BSOD Various Errors

Hi,

Have been getting random BSOD's over the past 6-8 weeks, frequency varies, normally about one every 6-10 days, but I have had 3 in 1 week before.

The mainly occur when I'm shutting down my computer & going to bed, but they have also occurred whilst playing League of Legends, Civ 5 & Dark Souls.

There have been more that occurred but no dumps were created & I lost the photos I took on my phone.

But one I recall was a Memory_Management, not sure if anything can be done with that little info.

See attached the results from the SF Diag Tool.

Thanks in advance

My System SpecsSystem Spec
.

26 Aug 2013   #2

Windows 7 Home Premium x64
 
 

Please upload a new instance of the .zip generated by the SFDT, some files are missing.
My System SpecsSystem Spec
26 Aug 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Also try to update your Asmedia XHCI (USB3) drivers and firmware. (Yours is ASM1042)

Station-Drivers - Asmedia

Let us know the results.
My System SpecsSystem Spec
.


26 Aug 2013   #4

Win 7 - Ult x64
 
 

Ran the Diag again see attached.

Quote   Quote: Originally Posted by Arc View Post
Also try to update your Asmedia XHCI (USB3) drivers and firmware. (Yours is ASM1042)

Station-Drivers - Asmedia

Let us know the results.
EDIT 1: Updated the driver, link to most recent controller is down (Version 120816-02-02-06D (V3)), should I install the V2?

EDIT 2: Did some browsing & found the controller firmware.
My System SpecsSystem Spec
26 Aug 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Yes, you may get the V2. Your controllers are of 2011, so that one will be an update somehow.

Also update XBOX USB wireless controller, from Software Downloads | Microsoft Hardware

And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off
My System SpecsSystem Spec
26 Aug 2013   #6

Win 7 - Ult x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Also update XBOX USB wireless controller, from Software Downloads | Microsoft Hardware
I can't uninstall the driver to reinstall it (won't let me install as I already have it installed) & Microsoft's troubleshoot is unfortunately no help.


Quote   Quote: Originally Posted by Arc View Post
And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off
Done
My System SpecsSystem Spec
26 Aug 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

OK, now observe the situation. Let us know how it goes.

The version of XBOX controller you have installed is troublesome. If it causes any further issue, some further troubleshooting will be needed.
My System SpecsSystem Spec
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 BSOD Various Errors




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