Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD after waking from sleep

29 Aug 2013   #11
YoYo155

Windows 10
 
 

Did you uninstall the software as suggested?

Code:
Use !analyze -v to get detailed debugging information.

BugCheck A, {88, 2, 1, fffff8000306e626}

*** WARNING: Unable to verify timestamp for WRkrn.sys
*** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
Probably caused by : tdx.sys ( tdx!TdxTdiDispatchInternalDeviceControl+36d )
Code:
Use !analyze -v to get detailed debugging information.

BugCheck A, {88, 2, 1, fffff800030a1626}

*** WARNING: Unable to verify timestamp for WRkrn.sys
*** ERROR: Module load completed but symbols could not be loaded for WRkrn.sys
Probably caused by : tdx.sys ( tdx!TdxTdiDispatchInternalDeviceControl+36d )
Runing Tasks:

Code:
wrsa.exe    c:\program files\webroot\wrsa.exe 
wrsa.exe    c:\program files\webroot\wrsa.exe



My System SpecsSystem Spec
.
29 Aug 2013   #12
bcd127

Windows 7 64-bit
 
 

Hmm. Now that i think about it. I did a reinstall of the webroot software instead of removing it. I figured it was just corrupt. But. I've noticed, it only happens while I am at school. And at school, I have to use the "guest" wifi. (long story short, the student one doesnt work) I thought maybe that it was a battery issue, but at home, there is no problem at all. But on the first start up at school, BSOD! Also, I have realized the first time it happen was actually during the first day of school. Is there any possible way the BSOD is caused by a reaction my antivirus is having with the school wifi? I will continue to do testing and post back with results. And by the way, Thank you very much for the help you have given me. It has been a huge help! and i will certainly uninstall it this time.
My System SpecsSystem Spec
29 Aug 2013   #13
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by bcd127 View Post
Hmm. Now that i think about it. I did a reinstall of the webroot software instead of removing it. I figured it was just corrupt. But. I've noticed, it only happens while I am at school. And at school, I have to use the "guest" wifi. (long story short, the student one doesnt work) I thought maybe that it was a battery issue, but at home, there is no problem at all. But on the first start up at school, BSOD! Also, I have realized the first time it happen was actually during the first day of school. Is there any possible way the BSOD is caused by a reaction my antivirus is having with the school wifi? I will continue to do testing and post back with results. And by the way, Thank you very much for the help you have given me. It has been a huge help! and i will certainly uninstall it this time.
Yes the software is probably bugging out when it detects its connected to an insecure
network and initiates a protocol which in turn calls a buggy driver which leads to the bugcheck.
I still recommend removing it entirely as of now it is more trouble than good.
Do post back with results .
My System SpecsSystem Spec
.

03 Sep 2013   #14
bcd127

Windows 7 64-bit
 
 

I was finally able to confirm that the BSOD was caused by webroot reacting to the school's internet. Thank you so much for all the help you gave me. Not once have I received such great help anywhere other than here. Again, thank you. This will now be marked as solved!
My System SpecsSystem Spec
03 Sep 2013   #15
YoYo155

Windows 10
 
 

You're welcome, it's my pleasure .
Thank you for updating with a confirmation.
My System SpecsSystem Spec
Reply

 BSOD after waking from sleep




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD After Waking From Sleep
Hi, I have been having several crashes when waking from sleep. I got the latest drivers for all my kit when I did a fresh install last week and the firmware on the SSDs is the latest available. The problem occurs when I move my mouse to wake the PC, it thinks about it then crashes and...
BSOD Help and Support
BSOD from waking up from sleep
This morning when I tried to wake up my computer, nothing would display on the computer screen. I had to turn it off and then turn it back on. As it tried to resume windows, I got the BSOD. When I restarted my computer, I got the following message: Problem signature: Problem Event Name: ...
BSOD Help and Support
BSOD After waking up from sleep
I keep getting a blue screen every time my computer wakes up from hibernate or sleep. I just recently installed an SSD, so there might be an issue there. I have disabled hybrid sleep mode, but that didn't change anything. There is newer firmware for the SSD than what I have, but I don't want to...
BSOD Help and Support
BSOD When Waking PC from Sleep
Hi Everone, im not really new hear since I have been to this forum before but this is my first time actually registering. I seem to be having this problem with windows 7 when waking the PC from sleep. It will work fine for a few hours and then bam I get hit with a BSOD giving me this error: ...
BSOD Help and Support
BSOD after waking from sleep
Hello all~ I've been reading all the posts about BSOD after sleep trying to understand the problem, since my computer does the same thing. I've updated all the drivers I can think of but the problem is still there. I was wondering if you guys could help me out! I've included the zip file...
BSOD Help and Support
Bsod after waking from sleep.
Running amd phenom 955x4, ga-880gm usb3 motherboard, kingston hyperx blu 4g 1600 ddr3, Caviar green 1.5tb drive and GV-R545SC-1GI graphics card. Built this system about 4 weeks ago, has been pretty unstable, bsods when waking from sleep but not all the time. Thought it was the printer driver but...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App