BSOD after waking from sleep

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  1. Posts : 8
    Windows 7 64-bit
       #1

    BSOD after waking from sleep


    Good day everyone. The BSOD keeps coming up when I wake my laptop from sleep. I'm not sure why. It has just recently started. I'm not sure, but it may only be when its on battery. I've done tons of research and i dont know what to do now. I ran sfc /scannow several times. All times it found corrupt files, but could not repair them. I would love to post the Cbs.log, but for some reason it won't let me. Please, if there is any help you can give, it would be of great value. Let me know if there is anything else i need to tell you. Thanks in advance.
      My Computer


  2. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #2

    Found it
      My Computer


  3. Posts : 3,056
    Windows 10
       #3

    Hello welcome to SF :) .
    Please run another instance of the SFDT and upload a new .zip as some files are missing from
    the one you have uploaded.
      My Computer


  4. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #4

    Hopefully this will do it. Sorry about that!
      My Computer


  5. Posts : 3,056
    Windows 10
       #5

    That will do :) .


    The bugcheck you're experiencing are due to an anti-virus driver:


    Code:
    IRQL_NOT_LESS_OR_EQUAL (a)
    
    Arguments:
    Arg1: 0000000000000088, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003061626, address which referenced memory
    • An attempt was made to access a pageable (or completely invalid) address at an
      interrupt request level (IRQL) that is too high.
      This is usually
      caused by drivers using improper addresses.



    By calling the RAW stack we can see the culprit:



    Code:
    fffff880`08bb9128  fffff880`0130e6b2 WRkrn+0xc6b2
    fffff880`08bb9498  fffff880`0130886f WRkrn+0x686f
    fffff880`08bb9598  fffff880`0130ea91 WRkrn+0xca91
    fffff880`08bb9620  fffff880`0130e6a0 WRkrn+0xc6a0
    fffff880`08bb9648  fffff880`0130ef40 WRkrn+0xcf40
    fffff880`08bb96d0  fffff880`0130ad30 WRkrn+0x8d30
    fffff880`08bb96f8  fffff880`0130f102 WRkrn+0xd102
    fffff880`08bb9798  fffff880`0130f241 WRkrn+0xd241
    fffff880`08bb97d8  fffff880`0131060b WRkrn+0xe60b
    fffff880`08bb9808  fffff880`0130ada1 WRkrn+0x8da1
    fffff880`08bb9848  fffff880`01310c85 WRkrn+0xec85
    fffff880`08bb9898  fffff880`01310d5c WRkrn+0xed5c



    This driver belongs to Webroot SecureAnywhere Anti-virus.
    Code:
    \Programs\Webroot SecureAnywhere
    Remove the program using Revo Uninstaller:
    koolkat77 said:
       Information



    • Uninstall the software using the Advanced Mode option and when prompted delete the leftover registry keys.


    Download and install Microsoft Security Essentials as an alternative.
    Post back with the results :) .
      My Computer


  6. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #6

    Seems to be great right now! I will know for sure tomorrow and will update you then.
      My Computer


  7. Posts : 3,056
    Windows 10
       #7

    Good :)
    Leave this thread open for a couple of days, if all goes well mark it as solved.
      My Computer


  8. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #8

    No luck. Still doing the same thing
      My Computer


  9. Posts : 3,056
    Windows 10
       #9

    Run the SFDT again and upload the newly generated .zip .
      My Computer


  10. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #10

    Here is the file. I defragged the computer and removed the program and it was working great last night. Not so much now.
      My Computer


 
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