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Windows 7: random BSOD when idle happened 4x within the month

28 Aug 2013   #1
ICW

Windows 7
 
 
random BSOD when idle happened 4x within the month

Got BSOD and this latest message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800495B8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082713-19749-01.dmp
C:\Users\ICW\AppData\Local\Temp\WER-32885-0.sysdata.xml

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I uploaded the file but certain things I could not get using the SF_Diagnostic_Tool.exe


My System SpecsSystem Spec
.
28 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello ICW.

A very least information is available from what you supplied. Try to execute the SF Diag Tool once again, if it provides some more info there.

And, upload a snapshot Using Speccy.
upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
My System SpecsSystem Spec
28 Aug 2013   #3
ICW

Windows 7
 
 

Ok.
My System SpecsSystem Spec
.

28 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK .... waiting for the Speccy snapshot and driverview list.
My System SpecsSystem Spec
28 Aug 2013   #5
ICW

Windows 7
 
 

Sorry thought i added it in
My System SpecsSystem Spec
29 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Install the AMD chipset driver. AMD Chipset Drivers
Update Realtek network driver from Realtek
Also I would suggest to uninstall any Macrovision product being installed there ( Macrovision SECURITY Driver).
My System SpecsSystem Spec
30 Aug 2013   #7
ICW

Windows 7
 
 

So was there any problems from the files that I sent to you?
My System SpecsSystem Spec
30 Aug 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by ICW View Post
So was there any problems from the files that I sent to you?
Yes, there was problems. Machine Check Exception. WHEA Uncorrectable Error.

Have you performed those tests I suggested? Let us know the results when done.
My System SpecsSystem Spec
31 Aug 2013   #9
ICW

Windows 7
 
 

Not done with all of them but will finish it by today or early tomorrow
My System SpecsSystem Spec
02 Sep 2013   #10
ICW

Windows 7
 
 

OK finised the test memtest passed, for the video card i did not know how long i should do it so i did it for 1-2 hrs.

For the power supply i use about 400 watts and the supply is able to provide 640 watts but some of the stuff I was a bit unclear so I just did what I could do. I also installed the chipset driver and updated
My System SpecsSystem Spec
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 random BSOD when idle happened 4x within the month




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