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Windows 7: BSOD playing any game; ntoskrnl.exe+75c00 and dxgkrnl.exe+5d054

28 Aug 2013   #1
Butterflyes

Windows 7 home Premium 64-bit
 
 
BSOD playing any game; ntoskrnl.exe+75c00 and dxgkrnl.exe+5d054

Hey there,
For last couple of days i have been recieving BSOD for unknown reason. It happens when i' m playing any kind of game. My PC just dies after like 15min playing game. I dont know what to do, so please help.
It started like week ago and since then i have not had any chance to play a game. Before that everything was running smoothly, dunno what happened.

There are some file attached, becouse instruction said i need to


My System SpecsSystem Spec
.
28 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Butterflyes. You are having stop 0x116 BSOD which is a graphics/display related BSOD.

As you have the latest version of display driver installed, I would suggest you to install the 314.22 WHQL only.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

The computer seems to be old by a couple of years. Is it running hot? Upload a snapshot Using Speccy.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know the wattage of the PSU.

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Let us know the results.
____________________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800af9f010, fffff880059b1e30, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13be30 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800af9f010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880059b1e30, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+13be30
fffff880`059b1e30 4055            push    rbp

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`026dd888 fffff880`04531054 : 00000000`00000116 fffffa80`0af9f010 fffff880`059b1e30 00000000`00000000 : nt!KeBugCheckEx
fffff880`026dd890 fffff880`04530d5e : fffff880`059b1e30 fffffa80`0af9f010 fffffa80`0ab20960 fffffa80`0ae8a410 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`026dd8d0 fffff880`0440ff13 : fffffa80`0af9f010 00000000`00000000 fffffa80`0ab20960 fffffa80`0ae8a410 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`026dd900 fffff880`04439cf1 : 00000000`ffffffff 00000000`000036e9 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`026dd9e0 fffff880`04438437 : 00000000`00000102 00000000`00000006 00000000`000036e9 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`026dda10 fffff880`0440b2d2 : ffffffff`ff676980 fffffa80`0ae8a410 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`026ddab0 fffff880`04437ff6 : 00000000`00000000 fffffa80`0ab7cd50 00000000`00000080 fffffa80`0ae8a410 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`026ddbc0 fffff800`02d75ede : 00000000`fffffc32 fffffa80`0ab23b50 fffffa80`066ebb30 fffffa80`0ab23b50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`026ddc00 fffff800`02ac8906 : fffff880`031d7180 fffffa80`0ab23b50 fffff880`031e1fc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`026ddc40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+13be30
fffff880`059b1e30 4055            push    rbp

SYMBOL_NAME:  nvlddmkm+13be30

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  51c41788

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05876000 fffff880`0635b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 14:36:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
30 Aug 2013   #3
Butterflyes

Windows 7 home Premium 64-bit
 
 

Okey, thanks for the advice, but it didn't work, becouse the version 314.22 WHQL didn' t work on my PC. i attached the error picture. + I attached zipped specy file, whit my data i guess.
Any new ideas?
My System SpecsSystem Spec
.

30 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If it is a newer GPU, the old version of th display driver may not be installed on it. You will have to wait for another release.

Temps are not bad there.

Take the other suggestions and let us know.
My System SpecsSystem Spec
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 BSOD playing any game; ntoskrnl.exe+75c00 and dxgkrnl.exe+5d054




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