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Windows 7: Computer auto-restarting and sometimes BSOD

28 Aug 2013   #1
Yiannis

Windows 7 Ultimate x64
 
 
Computer auto-restarting and sometimes BSOD

Hi i am experiencing sudden computer restarts i will post some dump files so you can check what is going wrong


My System SpecsSystem Spec
.
28 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please follow the tutorial fully:
My System SpecsSystem Spec
29 Aug 2013   #3
Yiannis

Windows 7 Ultimate x64
 
 

here are my diagnostics
My System SpecsSystem Spec
.

29 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.

Debugging Details:
------------------
BUGCHECK_STR:  0x19_3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AppleMobileDev

CURRENT_IRQL:  2
STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!ExDeferredFreePool+c96
fffff800`031f86ea cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!ExDeferredFreePool+c96

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c96

BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c96

Followup: Pool_corruption
---------
Code:
STOP 0x00000019: BAD_POOL_HEADER   

Usual causes:  Device driver
AVG is a frequent cause of BSODs. Please uninstall it and replace with Microsoft Security Essentials.
------------------------
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:If you are overclocking any hardware, please stop.
Code:
Start Menu\Programs\ASUS\AI Suite II	Public:Start Menu\Programs\ASUS\AI Suite II	Public
warning   Warning
  • This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

------------------------
To uninstall this software, use Revo Free.
information   Information
download and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Make scans with these tools -------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
  • For how to upload a screenshot or file, read here
------------------------
Upload a screenshot using:Test your Hard Drive(s) by running:Follow this:
[/QUOTE]
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Let us know the results.
My System SpecsSystem Spec
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 Computer auto-restarting and sometimes BSOD




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