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Windows 7: Random Reboots, BCCode 124

28 Aug 2013   #1
eddyboy

Windows 7 Ultimate x64
 
 
Random Reboots, BCCode 124

Just over a week ago I installed a new AMD FX 8350 to replace my FX 4100. It's been working fine up to a few days ago when after installing a program (Razer Comms beta) my computer rebooted. When the system is on again a window pops up with this message:
------------------------------------------------------------------------------------
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008436038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082713-23946-01.dmp
C:\Users\Edward\AppData\Local\Temp\WER-54303-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

------------------------------------------------------------------------------------
The screen doesn't give any kind of error message when it's shutting down so I'm not sure what to make of it. The rebooting seems to occur quicker when running games but doesn't always happen in-game. Whether this is a hardware problem (overheating) or something to do with the Razer Comms being installed I'm unsure but any help would be very much appreciated. Thanks
I've linked the SF Diagnostic zip file if that helps anyone also


My System SpecsSystem Spec
.
29 Aug 2013   #2
YoYo155

Windows 10
 
 

Welcome .

Files are missing and empty in the .zip you uploaded, run the SFDT again please.
Attachment 283709
My System SpecsSystem Spec
30 Aug 2013   #3
eddyboy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Welcome .

Files are missing and empty in the .zip you uploaded, run the SFDT again please.
Attachment 283709
Ok, I've replaced the file
My System SpecsSystem Spec
.

30 Aug 2013   #4
YoYo155

Windows 10
 
 

Now the .zip contains nothing but dumps.
My System SpecsSystem Spec
30 Aug 2013   #5
eddyboy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by eddyboy View Post
Just over a week ago I installed a new AMD FX 8350 to replace my FX 4100. It's been working fine up to a few days ago when after installing a program (Razer Comms beta) my computer rebooted. When the system is on again a window pops up with this message:
------------------------------------------------------------------------------------
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008436038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082713-23946-01.dmp
C:\Users\Edward\AppData\Local\Temp\WER-54303-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

------------------------------------------------------------------------------------
The screen doesn't give any kind of error message when it's shutting down so I'm not sure what to make of it. The rebooting seems to occur quicker when running games but doesn't always happen in-game. Whether this is a hardware problem (overheating) or something to do with the Razer Comms being installed I'm unsure but any help would be very much appreciated. Thanks
I've linked the SF Diagnostic zip file if that helps anyone also
Quote   Quote: Originally Posted by YoYo155 View Post
Now the .zip contains nothing but dumps.
Sorry about that, my bad. Should be ok now
My System SpecsSystem Spec
30 Aug 2013   #6
YoYo155

Windows 10
 
 

Where is it?
My System SpecsSystem Spec
30 Aug 2013   #7
eddyboy

Windows 7 Ultimate x64
 
 

Sorry, I forgot to save the edit
My System SpecsSystem Spec
30 Aug 2013   #8
YoYo155

Windows 10
 
 

Please post the results.

Quote   Quote: Originally Posted by writhziden
There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
My System SpecsSystem Spec
31 Aug 2013   #9
eddyboy

Windows 7 Ultimate x64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {ABBDFE67-9041-4DBB-837C-F4E3FFACD367}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ABBDFE67-9041-4DBB-837C-F4E3FFACD367}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-706145623-4057491322-3582374283</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1503   </Version><SMBIOSVersion major="2" minor="5"/><Date>20121114000000.000000+000</Date></BIOS><HWID>F2BB3607018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-2057-7600.0000-2052012
Installation ID: 020821473941858363739060521576230793734922000022367723
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 31/08/2013 19:18:25

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QAAAAAIABAABAAEAAQAHAAAAAQABAAEAln1c9HrAEelU8uJrOJgQM06jGr9lVhZDsoIG6Vgb9fjJ+TPM7GJudQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			111412		APIC1037
  FACP			111412		FACP1037
  HPET			111412		OEMHPET 
  MCFG			111412		OEMMCFG 
  OEMB			111412		OEMB1037
  SSDT			A M I 		POWERNOW
  SLIC			_ASUS_		Notebook
My System SpecsSystem Spec
01 Sep 2013   #10
YoYo155

Windows 10
 
 

You're using an SLP_OEM product key on a retail motherboard.
Format and activate Windows using a legitimate product key.
My System SpecsSystem Spec
Reply

 Random Reboots, BCCode 124




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