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Windows 7: BSOD after sleep or hibernation - "Driver Power State Failure"

29 Aug 2013   #1
webster1

Windows 7 Ultimate x64
 
 
BSOD after sleep or hibernation - "Driver Power State Failure"

Hello,

I left my computer on and open this morning before I left for class. When I returned, I had a BSOD, which specified "Driver Power State Failure" (I did not copy down any numbers, as I probably should have). I did a forced shut down (held the power button) and then restarted it, where it fortunately works for now.

My laptop is an Dell XPS-15, about two years old. I have not had any problems with it until now, and the past week or so it has been freezing up. I downloaded the SF Diagnostic Tool, and the zipped folder is attached.

I am uncertain what action to take next. Could someone advise me in how to fix the issue?

Thank you!!


My System SpecsSystem Spec
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29 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
29 Aug 2013   #3
webster1

Windows 7 Ultimate x64
 
 

msinfo32 file is attached. Also, I updated my Wifi drivers, which I'm hoping may have been the issue.

Thanks!
My System SpecsSystem Spec
.

29 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

First of all, Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Next, let us know, have you disabled this device? Intel(R) Centrino(R) Advanced-N 6230.
If so, what is the reason behind it?

Update Realtek PCIe GBE Family Controller driver from Realtek.

Let us know the results.
My System SpecsSystem Spec
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 BSOD after sleep or hibernation - "Driver Power State Failure"




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