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Windows 7: BSOD while using INternet Explorer


29 Aug 2013   #1

Windows 7 Home Premuum 64bit
 
 
BSOD while using INternet Explorer

I am having a random Blue Screen (actually screen goes black) while using IE10)
Below is the info from after the reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007CAF4E0
BCP2: FFFFF8800613AF60
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have tried to add the .dmp file and a .xml file associated with this but I keep getting I don't have permission to open when I try to zip it up before attaching to the forum.
Any help would be great.

Thanks



My System SpecsSystem Spec
.

29 Aug 2013   #2

Windows 7 Home Premium x64
 
 

This is not the correct section for this topic, if you wish to manually upload the dumps you need to copy them from the minidump folder to adifferent location on the before you try to zip them.
It is much more recommended to use the SFDT with the Grab all option for BSOD analysis.
My System SpecsSystem Spec
Reply

 BSOD while using INternet Explorer




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