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Windows 7: BSOD playing FFXIV ARR, hal.dll error 0x00000124

31 Aug 2013   #11
YoYo155

Windows 10
 
 

Thanks, keep us posted.


My System SpecsSystem Spec
.
31 Aug 2013   #12
juiceisloose

Win 7 Premium 64bit
 
 
Screenshots

Here are the before and during load screenshots.
My System SpecsSystem Spec
31 Aug 2013   #13
YoYo155

Windows 10
 
 

The temperatures looks (too) good .
For how long did the tests run?
My System SpecsSystem Spec
.

31 Aug 2013   #14
juiceisloose

Win 7 Premium 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
The temperatures looks (too) good .
For how long did the tests run?
Maybe 5 minutes. I had already run them both previously for longer periods of time (30-60 minutes) and captured the results in the initial posts. Max temp was the GPU and that was 69F.
My System SpecsSystem Spec
31 Aug 2013   #15
YoYo155

Windows 10
 
 

5 minutes is not enough :\.
You want to stress the components not only in terms of test the cooling but also in terms of
stability of operation under full-load. The goal is find the failing hardware.


Fill out this form and post back the result:

Putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
Quote:
Don't forget to tick the 'Round off checking' option under Advanced:
Reset the BIOS back to default in case you're unaware that your CPU is overclocked:
Note   Note

Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.
My System SpecsSystem Spec
31 Aug 2013   #16
juiceisloose

Win 7 Premium 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
5 minutes is not enough :\.
You want to stress the components not only in terms of test the cooling but also in terms of
stability of operation under full-load. The goal is find the failing hardware.


Fill out this form and post back the result:

Putting load on the PC using Prime95 for the CPU side and Furmark for the GPU.
Quote:
Don't forget to tick the 'Round off checking' option under Advanced:
Reset the BIOS back to default in case you're unaware that your CPU is overclocked:
Note   Note

Write down the current value of the SATA Mode!
Its either AHCI or IDE.
After resetting the CMOS go back and verify the value for SATA Mode is what it was
when the OS was installed.
Yes, I understand that and as I mentioned I ran the tests already and posted the results in my initial post. I've also done the calculator for psu prior to this issue and I was under the 500w that my psu provides. I checked it again for completion sake and it is 411w.
My System SpecsSystem Spec
31 Aug 2013   #17
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by juiceisloose View Post
Yes, I understand that and as I mentioned I ran the tests already and posted the results in my initial post. I've also done the calculator for psu prior to this issue and I was under the 500w that my psu provides. I checked it again for completion sake and it is 411w.
Thanks.
411W out of 500W on 5 years old PSU is a lot to ask as components deteriorate faster
when they are run close to the top end of their spec.
Do you have a different PSU you can install for testing purposes?

Also your hard-drive is of 160GB capacity, those models are usually from 2008 and prior
which makes it very old, I suggest testing the HDD.
Code:
Model    WDC WD1600AAJS-22PSA0 ATA Device
Size    149.05 GB (160,039,763,968 bytes)
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


How did you test the RAM?
What program did you use and for how many consecutive passes did you let it run for?
My System SpecsSystem Spec
31 Aug 2013   #18
juiceisloose

Win 7 Premium 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Quote   Quote: Originally Posted by juiceisloose View Post
Yes, I understand that and as I mentioned I ran the tests already and posted the results in my initial post. I've also done the calculator for psu prior to this issue and I was under the 500w that my psu provides. I checked it again for completion sake and it is 411w.
Thanks.
411W out of 500W on 5 years old PSU is a lot to ask as components deteriorate faster
when they are run close to the top end of their spec.
Do you have a different PSU you can install for testing purposes?

Also your hard-drive is of 160GB capacity, those models are usually from 2008 and prior
which makes it very old, I suggest testing the HDD.
Code:
Model    WDC WD1600AAJS-22PSA0 ATA Device
Size    149.05 GB (160,039,763,968 bytes)
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


How did you test the RAM?
What program did you use and for how many consecutive passes did you let it run for?
Ran Memtest for the full time as indicated earlier in a post. Zero errors.

Will run checkdisk next.
My System SpecsSystem Spec
31 Aug 2013   #19
juiceisloose

Win 7 Premium 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Quote   Quote: Originally Posted by juiceisloose View Post
Yes, I understand that and as I mentioned I ran the tests already and posted the results in my initial post. I've also done the calculator for psu prior to this issue and I was under the 500w that my psu provides. I checked it again for completion sake and it is 411w.
Thanks.
411W out of 500W on 5 years old PSU is a lot to ask as components deteriorate faster
when they are run close to the top end of their spec.
Do you have a different PSU you can install for testing purposes?

Also your hard-drive is of 160GB capacity, those models are usually from 2008 and prior
which makes it very old, I suggest testing the HDD.
Code:
Model    WDC WD1600AAJS-22PSA0 ATA Device
Size    149.05 GB (160,039,763,968 bytes)
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


How did you test the RAM?
What program did you use and for how many consecutive passes did you let it run for?
Finished Chkdsk I believe no errors found. Attached log file.
My System SpecsSystem Spec
01 Sep 2013   #20
YoYo155

Windows 10
 
 

Thanks for the update .

The CHKDSK looks to be in order, did you manage to test the RAM and the HDD using Seatools (or WDLG) yet?
My System SpecsSystem Spec
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 BSOD playing FFXIV ARR, hal.dll error 0x00000124




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