Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD playing FFXIV ARR, hal.dll error 0x00000124

01 Sep 2013   #21
Montoo

Windows 7 Ultimate 64bit
 
 

Now I don't have a solution for you, and I neither want to make things harder then they already are, but I just wanted to say I have the EXACT same error (0x00000124 HAL.DLL) as you, and it always BSOD's while playing Final Fantasy XIV A Realm Reborn, just like you. I've searched the forums from Square Enix and we're not the only ones with BSOD's or game crashes. I don't know the BCC or faulty driver from other people though.

Now, I didn't run an awful lot of tests yet, but I did check my core temperatures while my computer is running and they are all normal. I also cleaned out my pc a few weeks ago so dust can't be the problem. And the BSOD's seem only to occure while playing FFXIV ARR, just like juiceisloose. I don't have any BSOD's while playing other games.

It may just be a hardware problem. but because multiple problems have the same problem I think it's more likely there is a fault link between FFXIV and a faulty random driver.


My System SpecsSystem Spec
.
01 Sep 2013   #22
YoYo155

Windows 10
 
 

Montoo, Thank you for your input.
I have noticed a small amount of relation between Final Fantasy and the 0x124 bugcheck lately myself.
But as things stand we don't have enough of samples to verify a clear connection between the two.
If you can bring to the table more cases with the same circumstances then we might have something here
but please don't, for the sake of the thread not losing it's course, continue this conversation here.

You're more than welcome to open a thread in the General Discussion section of the forums .
My System SpecsSystem Spec
12 Sep 2013   #23
juiceisloose

Win 7 Premium 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
Quote   Quote: Originally Posted by juiceisloose View Post
Yes, I understand that and as I mentioned I ran the tests already and posted the results in my initial post. I've also done the calculator for psu prior to this issue and I was under the 500w that my psu provides. I checked it again for completion sake and it is 411w.
Thanks.
411W out of 500W on 5 years old PSU is a lot to ask as components deteriorate faster
when they are run close to the top end of their spec.
Do you have a different PSU you can install for testing purposes?

Also your hard-drive is of 160GB capacity, those models are usually from 2008 and prior
which makes it very old, I suggest testing the HDD.
Code:
Model    WDC WD1600AAJS-22PSA0 ATA Device
Size    149.05 GB (160,039,763,968 bytes)
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


How did you test the RAM?
What program did you use and for how many consecutive passes did you let it run for?
Updated the power supply, apparently that wasn't it as I ran into the issue after it was installed. Not a BSOD but the display/card hangs and then recovers.

New PSU info: Seasonic SS-660XP2 ATX 12V/EPS 12V, 660W, 80 PLUS PLATINUM

I did notice my MB voltage appears to be off? What would cause that? For example my -12v reading is -6.
My System SpecsSystem Spec
.

15 Sep 2013   #24
YoYo155

Windows 10
 
 

I encounter that to be the case with almost every PC / PSU combination I believe it's an error to do with the software
as I manually tested the voltages using a multimeter and it wasn't the case.

Now you're encountering a different problem which is called a TDR.
Quote   Quote: Originally Posted by H2SO4 View Post
These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.

Quote   Quote: Originally Posted by YoYo155 View Post
The CHKDSK looks to be in order, did you manage to test the RAM and the HDD using Seatools (or WDLG) yet?
Upload a new file created by the SFDT, to give a broader perspective on the state the system is in.
Has anything changed at all part for the PSU (software & hardware-wise)?
My System SpecsSystem Spec
Reply

 BSOD playing FFXIV ARR, hal.dll error 0x00000124




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD, Error Code 0x0000016 while playing FFXIV:ARR
Over the past week I have been getting BSOD error code. I have tried uninstalling drivers, installing new ones. Rolling them back and still getting the error messages. can some one please help I have attached the mini dump files
BSOD Help and Support
BSOD playing FFXIV (Final Fantasy 14), not sure of error code
Hello! I seem to get this error when I play Final Fantasy 14, but very rarely it will go BSOD when I am just browsing on Chrome. I am wondering if it might be a hardware issue and if any of you kind folks may be able to help me with my problem. I would like to pinpoint what it is before I go buying...
BSOD Help and Support
BSOD 0x00000124 Windows 7 64 bit FFXIV
I started getting the BSOD today while playing Final Fantasy 14. Haven't installed any new drivers or anything lately... any and all help appreciated. Thanks
BSOD Help and Support
BSOD playing BF3, error 0x00000124
So I get this error "0x00000124" while playing BF3. Can anyone help?
BSOD Help and Support
BSOD playing SW:ToR, error 0x00000124
Windows 7 Pro x64 - Intel 1st gen Core i7 860 @ 2.8 (normally overlocked to 4.0, but reset to stock to test) - 2x 1TB Seagate HD's (have had this problem on both of them, as well as my other two disabled Seagate 500GB HD's) - eVGA GeForce GTX280 graphics - latest 2.96 graphics driver installed...
BSOD Help and Support
BSOD playing BF:BC2, error 0x00000124
I am running Windows 7 professional 64bit which downloaded from MSDNAA, the pc is just 1 month old. I have started playing Battlefield:Bad Company 2. At first i had no internet so i played the singleplayer and everything worked fine. Then the internet came and i'm getting the following error in...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App