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Windows 7: BSOD while using Utorrent, error 0x000000d1

29 Aug 2013   #1
Hition

Windows 7 Home x64
 
 
BSOD while using Utorrent, error 0x000000d1

I recently just built a brand new computer, but I have encounter BSOD ever since I been using utorrent. Sometimes, it would take up to an hour for the BSOD to happened after opening utorrent, but sometimes it would happened as quickly as five minutes.

What I tried to do:
I have tried updating all my network adapter, hoping that would help, but it didn't. I also though it was a hardware problem. So I have tested both my RAM and my GPU, but didn't encounter any errors when running stress test on them.


My System SpecsSystem Spec
.
29 Aug 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Code:
  • Start Menu\Programs\Comodo Public:Start Menu\Programs\Comodo Public
Comodo can be a cause of blue screens. Please uninstall it. I see you have MSE, Malwarebytes is a great combo with it.
------------------------
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Follow these-
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
In short:
  1. Uninstall Comodo software & Install Malwarebytes.
  2. Clean Start-Up.
  3. System File Checker and Disk Check.
  4. Remove IRST.
Let us know the results.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff8800191e6fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800191e6fd, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003503100
GetUlongFromAddress: unable to read from fffff800035031c0
 0000000000000028 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`0191e6fd 448b5228        mov     r10d,dword ptr [rdx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880035d16f0 -- (.trap 0xfffff880035d16f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880035d1910 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800191e6fd rsp=fffff880035d1880 rbp=fffff880035d19b0
 r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
r11=fffffa800cbf8770 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`0191e6fd 448b5228        mov     r10d,dword ptr [rdx+28h] ds:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032cb129 to fffff800032cbb80
STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`0191e6fd 448b5228        mov     r10d,dword ptr [rdx+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  5034f6a0

FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

Followup: MachineOwner
---------
My System SpecsSystem Spec
30 Aug 2013   #3
Hition

Windows 7 Home x64
 
 

  1. Uninstall Comodo software & Install Malwarebytes.
    I uninstall Comodo a while ago, I guess the folder on start menu still remain. I also install Malwarebytes.
2.Clean Start-Up.
Yes. The only thing that start up now is my anti-virus

3.System File Checker and Disk Check.
System File check came out fine. The result gave me "Windows resource protection did not find any
integrity. I also ran Disc Check and found no errors.

4.Remove IRST.
I also uninstall this program.

Hopefully, this will be the end of the BSOD, thank you so much.
My System SpecsSystem Spec
.

30 Aug 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update!
Do keep us posted.
My System SpecsSystem Spec
03 Sep 2013   #5
Hition

Windows 7 Home x64
 
 

I encounter the same bsod while running utorrent again. This time I'm going to include all the bsod logs because last time I didn't include everything because I thought you only upload the BSOD log that is related to the error you facing.

Thanks
My System SpecsSystem Spec
03 Sep 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

  • Start Menu\Programs\NetWorx Public:Start Menu\Programs\NetWorx Public
Uninstall with revo and tell us if the bsods continue.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\SF_03-09-2013\090313-27237-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Machine Name:
Kernel base = 0xfffff800`03253000 PsLoadedModuleList = 0xfffff800`034966d0
Debug session time: Tue Sep  3 21:32:49.883 2013 (UTC + 6:00)
System Uptime: 0 days 0:44:48.194
Loading Kernel Symbols
...............................................................
................................................................
.................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff880019666fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880019666fd, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003500100
GetUlongFromAddress: unable to read from fffff800035001c0
 0000000000000028 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`019666fd 448b5228        mov     r10d,dword ptr [rdx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff880035e66f0 -- (.trap 0xfffff880035e66f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880035e6910 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880019666fd rsp=fffff880035e6880 rbp=fffff880035e69b0
 r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
r11=fffffa800eb26440 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`019666fd 448b5228        mov     r10d,dword ptr [rdx+28h] ds:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800032c8129 to fffff800032c8b80

STACK_TEXT:  
fffff880`035e65a8 fffff800`032c8129 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`035e65b0 fffff800`032c6da0 : 00000000`00000000 fffff880`01a63a72 fffff880`035e6800 00000000`00000044 : nt!KiBugCheckDispatch+0x69
fffff880`035e66f0 fffff880`019666fd : 00000000`00000023 fffff880`01a169dc 00000000`0000000c fffffa80`0ed7dde8 : nt!KiPageFault+0x260
fffff880`035e6880 fffff880`01aa60bc : 00000000`00000000 fffff880`01a74876 00000000`00000000 fffffa80`0d9862c0 : NETIO!RtlCopyBufferToMdl+0x1d
fffff880`035e68e0 fffff880`01a72393 : fffffa80`0eb26440 00000000`00000000 fffffa80`0d9862c0 00000000`5d8f8b8c : tcpip! ?? ::FNODOBFM::`string'+0x1cadf
fffff880`035e6950 fffff880`01a612c4 : fffff880`035e6e08 fffffa80`00000029 fffffa80`0d9862c0 00000000`00000001 : tcpip!TcpTcbCarefulDatagram+0x1aa3
fffff880`035e6b00 fffff880`01a6075a : fffffa80`0d5eb410 fffff880`01a59634 fffffa80`0d30e628 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`035e6cb0 fffff880`01a61cfb : fffffa80`0caaed52 fffffa80`0d5d2140 00000000`00000000 fffff880`035e7000 : tcpip!TcpMatchReceive+0x1fa
fffff880`035e6e00 fffff880`01a59cc7 : fffffa80`0d5eb410 fffffa80`0d3414ec fffffa80`00006d5b 00000000`00006d5b : tcpip!TcpPreValidatedReceive+0x36b
fffff880`035e6ed0 fffff880`01a5983a : 00000000`00000000 fffff880`01b69800 fffff880`035e7090 fffffa80`0c9b3910 : tcpip!IppDeliverListToProtocol+0x97
fffff880`035e6f90 fffff880`01a58e39 : fffffa80`0c946860 fffffa80`0ef37301 00000000`00000000 fffff880`035e7080 : tcpip!IppProcessDeliverList+0x5a
fffff880`035e7030 fffff880`01a56adf : 00000000`00000000 00000000`0e7fcb00 fffff880`01b69800 fffff880`01b69800 : tcpip!IppReceiveHeaderBatch+0x23a
fffff880`035e7110 fffff880`01a560b2 : fffffa80`0e7ff670 00000000`00000000 fffffa80`0e7fcb00 00000000`00000002 : tcpip!IpFlcReceivePackets+0x64f
fffff880`035e7310 fffff880`01aca93a : fffffa80`0d220b80 fffff880`01064eaa fffffa80`0e7fcba0 00000000`00000001 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`035e73f0 fffff800`032d4878 : fffffa80`0e93d260 fffffa80`00000000 fffffa80`0c75fb50 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'+0x4c812
fffff880`035e7440 fffff880`01a55bd2 : fffff880`01a55400 00000000`00000014 00000000`00000000 fffffa80`0ede8001 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`035e7520 fffff880`019220eb : fffffa80`0e7fe8d0 00000000`00000000 fffffa80`0d7d81a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`035e7590 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETIO!RtlCopyBufferToMdl+1d
fffff880`019666fd 448b5228        mov     r10d,dword ptr [rdx+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETIO!RtlCopyBufferToMdl+1d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  5034f6a0

FAILURE_BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

BUCKET_ID:  X64_0xD1_NETIO!RtlCopyBufferToMdl+1d

Followup: MachineOwner
---------
My System SpecsSystem Spec
03 Sep 2013   #7
Hition

Windows 7 Home x64
 
 

I just uninstalled the program. Hopefully this will solve the issue. Thanks.
My System SpecsSystem Spec
03 Sep 2013   #8
Hition

Windows 7 Home x64
 
 

I just encounter another bsod. Here's a new copy of my log information.
My System SpecsSystem Spec
03 Sep 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

This driver is failing. Please uninstall it and its program.
Code:
fffff880`035e68a8  fffff880`044d6b90Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cfosspeed6.sys
*** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
 cfosspeed6+0xa7b90
Driver Description: cFosSpeed - The Internet Accelerato
Code:
1: kd> lmvm cfosspeed6
start             end                 module name
fffff880`0442f000 fffff880`045cc000   cfosspeed6 T (no symbols)           
    Loaded symbol image file: cfosspeed6.sys
    Image path: \SystemRoot\system32\DRIVERS\cfosspeed6.sys
    Image name: cfosspeed6.sys
    Timestamp:        Mon Jul 04 19:18:51 2011 (4E11BDBB)
    CheckSum:         0019A733
    ImageSize:        0019D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
information   Information
download and install Revo Uninstaller.
  • Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).
My System SpecsSystem Spec
04 Sep 2013   #10
Hition

Windows 7 Home x64
 
 

I just removed the driver. I don't even remember downloading the program. But it was removed from my computer already. Thanks again.
My System SpecsSystem Spec
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 BSOD while using Utorrent, error 0x000000d1




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