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Windows 7: BSOD while Win 7 computer in sleep mode

30 Aug 2013   #1
Nemerius

Windows 7 Home Premium x64 SP1
 
 
BSOD while Win 7 computer in sleep mode

My Win 7 (Home SP1 x64) crashes while on sleep mode. I attached the result of running the SF Diagnostic tool.
Any help will be greatly appreciated.


My System SpecsSystem Spec
.
30 Aug 2013   #2
YoYo155

Windows 10
 
 

Your recent bugchecks doesn't clearly point the finger to a particular
driver but they do hold clues as to what is going on.

Code:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

Arguments:
Arg1: ffffffff80000003, The exception code that was not handled
Arg2: fffff80003485a10, The address that the exception occurred at
Arg3: fffff880076c8538, Exception Record Address
Arg4: fffff880076c7d90, Context Record Address
Quote:
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoints with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.
Code:
fffff880`076c8778 fffff880`00ef9028 nt!DbgBreakPoint
fffff880`076c8780 fffff880`00ef362d Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+0x70
fffff880`076c87c0 fffff880`00ef33f0 Wdf01000!FxIoQueue::StopProcessingForPower+0x1ed
fffff880`076c8810 fffff880`00ef31a8 Wdf01000!FxPkgIo::StopProcessingForPower+0x22c
fffff880`076c8880 fffff880`00ef3131 Wdf01000!FxPkgPnp::PowerGotoDx+0x64
fffff880`076c88c0 fffff880`00ef0c3c Wdf01000!FxPkgPnp::PowerGotoDxArmedForWakeNP+0x9
fffff880`076c88f0 fffff880`00ef1106 Wdf01000!FxPkgPnp::PowerEnterNewState+0x1d8
fffff880`076c8a50 fffff880`00ef0e9f Wdf01000!FxPkgPnp::PowerProcessEventInner+0x13e
fffff880`076c8ac0 fffff880`00efa687 Wdf01000!FxPkgPnp::PowerProcessEvent+0x1b3
fffff880`076c8b60 fffff880`00eeefea Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x117
fffff880`076c8bb0 fffff880`00ee69da Wdf01000!FxPkgPnp::Dispatch+0x2aa
fffff880`076c8c10 fffff880`00ee6aa6 Wdf01000!FxDevice::Dispatch+0x19a
fffff880`076c8c50 fffff800`035a9e95 Wdf01000!FxDevice::DispatchWithLock+0xa6
fffff880`076c8c90 fffff800`0372bede nt!PopIrpWorker+0x3c5
fffff880`076c8d40 fffff800`0347e906 nt!PspSystemThreadStartup+0x5a
fffff880`076c8d80 00000000`00000000 nt!KiStartSystemThread+0x16
The stack shows us that the bugcheck happens when transitioning between power states.
We can also see Wdf01000 is waiting on a driver.

-====================================================-

warning   Warning
This methode should in no way be performed on an SSD!

Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).

SFC /Scannow
Quote   Quote: Originally Posted by koolkat77 View Post

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:

-====================================================-


Outdated 3rd party drivers:

Code:
SFEP.sys Fri Aug 3 08:35:53 2007 (46B2BEB9)  
Sony Firmware Extension Parser driver - 2007 version has BSOD issues in Win7 
http://www.carrona.org/drivers/driver.php?id=SFEP.sys 

GEARAspiWDM.sys  Tue Apr 8 22:15:59 2008 (47FBC46F) 
CD-ROM Class Filter Driver by  Gear Software.[br]Also comes with iTunes 
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 

ssadadb.sys  Wed Jan 14 23:27:20 2009 (496E58B8) 
Google Android USB Driver  
http://www.carrona.org/drivers/driver.php?id=ssadadb.sys 

risdsne64.sys  Wed Jul 1 07:50:14 2009 (4A4AEB06) 
RICOH Memory Stick driver  
http://www.carrona.org/drivers/driver.php?id=risdsne64.sys
Update:


Remove:
  • GEARAspiWDM.sys Tue Apr 8 22:15:59 2008
  • ssadadb.sys Wed Jan 14 23:27:20 2009
-====================================================-


Older dumps show a blocked irp (I/O request packet) which belong
to a driver still present in the machine:


Code:
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8005ba8050 00000000 fffff800036dd200-fffffa8004550430 Success Error Cancel pending
          Unable to load image \SystemRoot\system32\DRIVERS\yk62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for yk62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for yk62x64.sys
 \Driver\yukonw7    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8004550430    

            Args: 00000000 00000000 00000000 00000000
Loaded modules of recent dumps:


Code:
0: kd> lmvm yk62x64
start             end                 module name
fffff880`0486e000 fffff880`048d3000   yk62x64    (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\yk62x64.sys
    Image name: yk62x64.sys
    Timestamp:        Mon Sep 28 11:19:31 2009 (4AC07193)
    CheckSum:         0006B55C
    ImageSize:        00065000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Product Type    Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Update:


Take your time and post back with the results .
My System SpecsSystem Spec
01 Sep 2013   #3
Nemerius

Windows 7 Home Premium x64 SP1
 
 

Ok,
1) Run the HDD test (attached CHKDSKResults.zip)
2) Run SFC /scannow
3) Updated drivers
Looked like the problem was resolved at first. The computer didn't crash the first 3 times it went to sleep (as opposed to crashing systematically before). But today, the problem resurfaced... Attached also new results of SF Diagnostic tool.
Thanks for your help.
Attachment 284139

Attachment 284140
My System SpecsSystem Spec
.

01 Sep 2013   #4
YoYo155

Windows 10
 
 

Quote   Quote: Originally Posted by Nemerius View Post
Ok,
1) Run the HDD test (attached CHKDSKResults.zip)
2) Run SFC /scannow
3) Updated drivers
Looked like the problem was resolved at first. The computer didn't crash the first 3 times it went to sleep (as opposed to crashing systematically before). But today, the problem resurfaced... Attached also new results of SF Diagnostic tool.
Thanks for your help.
Attachment 284139

Attachment 284140
1) Did you test the drive using the SeaTools utility?
2) Please post the log by following Part 3 of the SFC /Scannow tutorial.
3) Some drivers wasn't removed / updated:

Not updated:

SFEP.sys Fri Aug 03 08:35:53 2007

Product Type Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
Attachment 284161


Not removed:

ssadadb.sys Wed Jan 14 23:27:20 2009
risdsne64.sys Wed Jul 01 07:50:14 2009
My System SpecsSystem Spec
01 Sep 2013   #5
Nemerius

Windows 7 Home Premium x64 SP1
 
 

Ok,
1) Can't get it to work. CD-ROM is busted, so I tried installing Yumy and booting from usb, but it is not detected by computer on boot. Tried F1, F2 to get to boot sequence.
2) Attached SFCDetails Attachment 284177
3) Removed drivers
My System SpecsSystem Spec
01 Sep 2013   #6
YoYo155

Windows 10
 
 

Ok thanks.
Your laptop requires F2 to change the boot order.
YUMI is pretty straight-forward, what is it that you experience when trying to boot from the USB?
The CBS log appears shorter than normal, did it complete?

If anymore issues arise post back .
My System SpecsSystem Spec
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 BSOD while Win 7 computer in sleep mode




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