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Windows 7: BSOD whilst playing WoW.

30 Aug 2013   #1
Dagarian

Windows 7 Ultimate x64
 
 
BSOD whilst playing WoW.

Hello!

I have installed the latest graphics drivers and motherboard drivers and performed memory checks. Neither have gotten me any closer to a solution!

Here are my dump files:
https://www.dropbox.com/s/cm2rer8tdw...een%20Info.zip


Any help would be greatly appreciated!
Thanks,
Dagariana


My System SpecsSystem Spec
.
30 Aug 2013   #2
YoYo155

Windows 10
 
 

My System SpecsSystem Spec
30 Aug 2013   #3
Dagarian

Windows 7 Ultimate x64
 
 

Apologies!
Here's the uploaded file
My System SpecsSystem Spec
.

30 Aug 2013   #4
YoYo155

Windows 10
 
 

Critical files are missing from the .zip you uploaded please upload a new instance of the SFDT.




For now test the RAM:


Code:
ACPI_BIOS_ERROR (a5)
The ACPI Bios in the system is not fully compliant with the ACPI specification.

Arguments:
Arg1: 0000000000001000
Arg2: 0000000000000000, The high portion of the physical address of the memory region.
Arg3: 0000000000000ff0, The low portion of the physical address of the memory region.
Arg4: 0000000000000025, The length of memory being mapped.
Quote:
The cause of this message is always errors in the ACPI BIOS. Usually, nothing can be done at an operating system level to fix the problem.
Code:
ACPI_BIOS_USING_OS_MEMORY
    ACPI had a fatal error when processing a memory operation region.
    The memory operation region tried to map memory that has been
    allocated for OS usage.
Code:
FAILURE_BUCKET_ID:  X64_0xA5_ACPI!MapPhysMem+cf

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec
31 Aug 2013   #5
Dagarian

Windows 7 Ultimate x64
 
 

Okay, I spent the day doing memory testing, the program did 10 full passes with no errors!
My System SpecsSystem Spec
01 Sep 2013   #6
YoYo155

Windows 10
 
 

Thanks, but can you upload a new instance of the SFDT file?

Quote   Quote: Originally Posted by YoYo155 View Post
Critical files are missing from the .zip you uploaded please upload a new instance of the SFDT.
My System SpecsSystem Spec
02 Sep 2013   #7
Dagarian

Windows 7 Ultimate x64
 
 

The CPU-Z page could not be found, and I copied in the MGADiag in manually
My System SpecsSystem Spec
03 Sep 2013   #8
YoYo155

Windows 10
 
 

All your dumps are identical, and indicate a problem in the BIOS.
I was unable to find the official BIOS for your laptop model, but it is pretty recent.
Code:
!sysinfo machineid
Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=1972]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 4.6.5
BiosReleaseDate = 04/09/2013
SystemManufacturer = Notebook                        
SystemProductName = P17SM                          
SystemFamily = Not Applicable                  
SystemVersion = Not Applicable                  
SystemSKU = Not Applicable                  
BaseBoardManufacturer = Notebook                        
BaseBoardProduct = P17SM                          
BaseBoardVersion = Not Applicable
Can you think of something that might have changed before you started to get the BSOD's?
Try to reset and locate an option in the BIOS about Memory Caching / Shadowing.
My System SpecsSystem Spec
03 Sep 2013   #9
Dagarian

Windows 7 Ultimate x64
 
 

I can't think of anything that I've installed or anything of the sort, but it hasn't happened since the day of the original post. Maybe it was something i was running during each event.
If it happens again I'll make sure to do that!
My System SpecsSystem Spec
Reply

 BSOD whilst playing WoW.




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