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Windows 7: Reinstalled windows now getting BSOD

30 Aug 2013   #1
Landon P

Windows 7 Home Premium 64 bit
 
 
Reinstalled windows now getting BSOD

reinstalled Windows 7 Home Premium 64 bit on my pc and now i randomly get a bsod during loadup or after i load to desktop. here is the problem details and a zipped file of the diagnostic. help is appreciated.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002AB3047
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\083013-35552-01.dmp
C:\Users\Landons\AppData\Local\Temp\WER-112960-0.sysdata.xml





My System SpecsSystem Spec
.
30 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Landon P.

The zip you uploaded does not contain any crash dump.
Though we can see that stop 0x1E BSOD took place at least 5 times.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

** Dont run any disc cleanup tool before you upload another zip.

Edit: Uninstall teh following ....
Code:
Start Menu\Programs\ASUS 
Start Menu\Programs\ASUS\Cool & Quiet
Start Menu\Programs\ASUS\EPU-4 Engine
How old the WD 80 GB HDD is? Scan it with Data Lifeguard Diagnostic for Windows.
My System SpecsSystem Spec
30 Aug 2013   #3
Landon P

Windows 7 Home Premium 64 bit
 
 

ok i unistalled the asus stuff. did the rest of the stuff u said. its taking forever because something is causing my processes to use way too much cpu and memory and is making my pc extremely slow in addition to a few more bsods. here is the new zip file. ty for helping me
My System SpecsSystem Spec
.

30 Aug 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

First of all, Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Also it appears that Your Norton Internet Security is contributing to the BSODs.
Code:
fffff880`02fd1af8  fffff880`03a5d882Unable to load image \SystemRoot\System32\Drivers\NISx64\1207000.00D\SYMNETS.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
 SYMNETS+0x1d882
Description here: Driver Reference Table - SYMNETS.SYS

Uninstall Norton and all Symentec products using Norton Removal tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one. Also, you need to Scan the system for possible virus infection with the following programs.
BTW, I suggested a disc scan earlier on the WD 80 GB HDD. What is the result of that?




port error only? let us see.
My System SpecsSystem Spec
30 Aug 2013   #5
Landon P

Windows 7 Home Premium 64 bit
 
 

i ran a quickscan and it passed, should i do an extended?
My System SpecsSystem Spec
30 Aug 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Landon P View Post
i ran a quickscan and it passed, should i do an extended?
Where you are, actually? How far have you proceed?
My System SpecsSystem Spec
30 Aug 2013   #7
Landon P

Windows 7 Home Premium 64 bit
 
 

what do u mean exactly?
My System SpecsSystem Spec
30 Aug 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You told you ran quick scan. Quickscan using what?

And before running the quickscans, have you done what are told to be done earlier than any scan?
My System SpecsSystem Spec
30 Aug 2013   #9
Landon P

Windows 7 Home Premium 64 bit
 
 

i ran a scan of the 80 gig harddrive. i followed the directions in order yes.
My System SpecsSystem Spec
30 Aug 2013   #10
Landon P

Windows 7 Home Premium 64 bit
 
 

do i check all the boxes in the sp1 download?
My System SpecsSystem Spec
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 Reinstalled windows now getting BSOD




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