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Windows 7: Random Unexpected BSOD's on Windows 7 Starter

31 Aug 2013   #1
BryanSykes

Windows 7 Starter 32-bit
 
 
Random Unexpected BSOD's on Windows 7 Starter

Hi Guys!

I'm new to this forum and this is my 1st post,...
Lately I've installed some programs... Connectify...CommView...AirCrack...etc..
Windows Update performed some updates..changed my themes several times...installed a font pack.
And many other things that confused me a lot when I experienced my first BSOD.

After some time things seemed ok, then I experienced a few more BSOD's.that's why I decided to uninstall many programs that I suspect to be the trouble maker, did a system restore, used CCleaner to tidy up the registry and defragmented my drives...

I thought that was the end but just now as I finished typing this I've had a new BSOD!!!!
Damn I was so frustrated!!! I'm doing my Java Programming then it all blues out!

Someone please help me solve this.... I got a glance of the blue screen error details and I saw a 'driver error' somethin' before my pc restarted so I guess a driver is the fault..

I followed carefully the instructions on uploading the files needed. If it was messed up. I do apologize for my stupidity just tell me where I went wrong


My System SpecsSystem Spec
.
31 Aug 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello BryanSykes.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {5e9, 2, 0, b7ee1f87}

Unable to load image \??\C:\Program Files\IVT Corporation\BlueSoleil\Device\Win2k\BTNetFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BTNetFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for BTNetFilter.sys
*** WARNING: Unable to verify timestamp for ZTEusbmdm6k.sys
*** ERROR: Module load completed but symbols could not be loaded for ZTEusbmdm6k.sys
Probably caused by : BTNetFilter.sys ( BTNetFilter+1f87 )

Followup: MachineOwner
---------
It appears that the BSOD is a combination of the Bluetooth Driver and the ZTE USB modem driver.

The Bluetooth driver is too old.
Code:
b7ee0000 b7ee3c80   BTNetFilter T (no symbols)           
    Loaded symbol image file: BTNetFilter.sys
    Image path: \??\C:\Program Files\IVT Corporation\BlueSoleil\Device\Win2k\BTNetFilter.sys
    Image name: BTNetFilter.sys
    Timestamp:        Wed Nov 22 11:08:35 2006 (4563E25B)
    CheckSum:         00010163
    ImageSize:        00003C80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Disable Bluethhot.

The ZTE USB moder driver is too old, too.
Code:
8ec6a000 8ec84500   ZTEusbmdm6k T (no symbols)           
    Loaded symbol image file: ZTEusbmdm6k.sys
    Image path: \SystemRoot\system32\DRIVERS\ZTEusbmdm6k.sys
    Image name: ZTEusbmdm6k.sys
    Timestamp:        Tue Dec 07 08:35:51 2010 (4CFDA48F)
    CheckSum:         0002667D
    ImageSize:        0001A500
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Search for possible updates in ZTE Corporation.

Dont use multiple antivirus program. As you have MSE installed, Uninstall Avast using Avast Uninstall Utility.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus, MSC and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
Let us know the results.
My System SpecsSystem Spec
02 Sep 2013   #3
BryanSykes

Windows 7 Starter 32-bit
 
 

Hi Arc!

Thanks for your response as of now I'm going thru the process of uninstalling 'Bluesoleil' and sooner Avast. I guess your right since I have MSE and MBAM. I think I'll get rid of Avast.

But I stumbled upon some more 'minor' irritations.. Since I've already uninstalled Connectify Hotspot and Dispatch I'm disturbed how I can't get rid of it's shortcuts in Control Panel(see pic). And I think I messed up Bad Piggies too...I deleted it's installtion folder by mistake and now I can't remove it in 'Programs and Features'....

I don't think this is the right category to ask those questions but I'm really having a hard time navigating further in the site so I guess I'll just include it here?

And I don't remember installing anything about a ZTE Program and its driver... Do you think it's safe to remove those drivers?

Thanks again Arc & other future geniuses in advance!
My System SpecsSystem Spec
.

02 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

About connectify, you may follow their guidance to remove it.
Uninstalling Connectify Hotspot : Connectify Support

When you attach the ZTE device for the first time, hardware wizard installed the driver automatically. If you dont use it, it is safe to uninstall it.
My System SpecsSystem Spec
02 Sep 2013   #5
BryanSykes

Windows 7 Starter 32-bit
 
 

[QUOTE=Arc;2519082]About connectify, you may follow their guidance to remove it.
Uninstalling Connectify Hotspot : Connectify Support

I've uninstalled it already... but it left a junk behind... like what's in the picture... It's not causing anything just eating up a few screen pixels space..

Thanks again Arc! I hope I won't experience a BSOD again. oh and yes... where do you download drivers easily and free?!
My System SpecsSystem Spec
02 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by BryanSykes View Post

Thanks again Arc! I hope I won't experience a BSOD again. oh and yes... where do you download drivers easily and free?!
You are welcome mate
I get drivers from the respective device manufacturer's website Never needed to pay for those.
My System SpecsSystem Spec
10 Sep 2013   #7
BryanSykes

Windows 7 Starter 32-bit
 
 

Thanks Arc!
My System SpecsSystem Spec
10 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Bryan. It feels really good that your computer is running good now

Let us know for any further issue
My System SpecsSystem Spec
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