Acer Aspire 4530 Laptop does not shut down, but just restart


  1. Posts : 1
    Windows Vista® Home Premium
       #1

    Acer Aspire 4530 Laptop does not shut down, but just restart


    The vendor McAfee anti-virus stopped to work 2 days ago. Every time I try to open it just show a white big window but without nothing of its features as before. Just saying that this is my first suspicion of the main problem. Now the laptop never again can shutdown but only re-start.

    Here was the error message:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 00000003
    BCP2: 87414030
    BCP3: 82F43AE0
    BCP4: A341B910
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    what can I do?

    If this is not the proper forum for this, please tell me where.

    Thanks

    Raquitico
    Last edited by Raquitico; 31 Aug 2013 at 07:45. Reason: doubt
      My Computer


  2. Posts : 3,056
    Windows 10
       #2
      My Computer


 

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