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Windows 7: BSOD While Running Plex Media Server

31 Aug 2013   #1
DJConan

Windows 7 Pro 64 bit
 
 
BSOD While Running Plex Media Server

I just built a media server and after I installed Plex Media Server, the system will either freeze or goto BSOD sometimes within minutes and other times after a few hours (idle or in use) if Plex Media Server is running. I exited out of Plex Media Server, ran Prime95 for 12 hours and no problems. Ran Memtest86+ for 12 hours and no problems. No BSOD when Plex Media Server is not running.

I ran Driver Verifier and it went to BSOD immediately. I ran the Windows 7 repair and it found no problems.

Before I figured out it was Plex Media Server, I started uninstalling Window updates and installing some older drivers for the mobo. So some of the current drivers are older at the moment, but it was going to BSOD with the latest mobo drivers as well.

Thanks.


My System SpecsSystem Spec
.
01 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello DJConan.

Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Update Realtek PCIe GBE Family Controller driver, Get it from Realtek , the Win7 and WinServer 2008 R2 Auto Installation Program, dated 2013/8/1.

Also uninstall Networx, as there is network malfunction present.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
BTW, I am missing and antivirus there .... which one do you use?

Let us know the results.
My System SpecsSystem Spec
01 Sep 2013   #3
DJConan

Windows 7 Pro 64 bit
 
 

Hey Arc,

Thanks for the help. I did everything you said and so far today there has not been any BSOD or freeze ups. I will give it until tomorrow to see if it stays up and update the status here.

I thought I had used the latest video and network drivers. I am sure now that I did not have the latest network driver.

I will gradually bring my system back to the settings I prefer and see if I find the trigger (if not the drivers). If so, I'll be sure to post the cause.

I do not have an anti virus installed yet. I just recently set up the system and was giving it a run when the BSOD began. I didn't want to add to the mess at that point.

Much thanks for your help. This was driving me crazy. I will post an update one way or another tomorrow.
My System SpecsSystem Spec
.

02 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate
Let us know how the computer is running

I think if you install MSE and Free Malwarebytes AntiMalware, it will be good. MSE will give you real time protection, and MBAM will work as the on-demand scanner.
My System SpecsSystem Spec
03 Sep 2013   #5
DJConan

Windows 7 Pro 64 bit
 
 

As it turns out, it was Networx causing the BSOD. It ran all day without any problems. 10 minutes after I re-installed Networx, down she went. I never would have suspected that because I have been running that on my desktop and notebook for years without any problems.

MSE and MBAM are the two I use on my other systems and plan on doing the same with the new one.

Thanks again. Finally I can enjoy the new PC.
My System SpecsSystem Spec
03 Sep 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are welcome mate
Let us know for any further issue
My System SpecsSystem Spec
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 BSOD While Running Plex Media Server




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