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Windows 7: BSOD while trying to load Mstar SG using Garena Messenger

01 Sep 2013   #1
xtank

Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
 
 
BSOD while trying to load Mstar SG using Garena Messenger

Hello,

This might be the 2nd time I saw the BSOD. But this is the 5th time I reformatted and installe Win7 clean on my PC.

The primary cause of the breakdown was the frequent power outage in my area. I don't have a UPS so it's really a pain for me to always reinstall Windows almost daily.

Now, I was trying to run a game, named Mstar SG. While it was starting, the Garena Messenger hanged and then Windows Explorer hanged next. Even if I press CTRL-ALT-DELETE and tried to restart the PC, it won't so I have no other choice but to force shutdown using the power button or reset button on my CPU.

Can you please help me how to fix this? And please pin-point too, as to what part of my PC was having a problem? At first, I suspected my Hard drive but I am still unsure if it was.

After the BSOD, I got the following info:

Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	13321

Additional information about the problem:
  BCCode:	1000007e
  BCP1:	C0000005
  BCP2:	A4A8D830
  BCP3:	A1B8EB54
  BCP4:	A1B8E730
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\090113-21262-01.dmp
  C:\Users\Tristan\AppData\Local\Temp\WER-69794-0.sysdata.xml

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Attached was the zip file with files generated by the SF Diagnostic Tool.


My System SpecsSystem Spec
.
01 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There seems to be a problem with your Windows activation. Please post this report:
My System SpecsSystem Spec
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 BSOD while trying to load Mstar SG using Garena Messenger




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