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Windows 7: Frequent Crashing/Freezing

01 Sep 2013   #1
IainRoss

Windows 7 64bit
 
 
Frequent Crashing/Freezing

Hello,

Over the last week or so my PC has been crashing, restarting and freezing regularly and sometimes will get stuck at the windows logo on start up, mostly while playing League of Legends but it has happens while browsing the internet and such. I had the BSOD yesterday but my computer instantly restarted. I have tried a couple things to try and resolve this issue but none have worked so far:

- Disk Checked both of my hard-drives (external and internal)
- Scan with my anti virus software and used nortan power eraser

I have some knowledge of computers but this is out of my comfort zone any help and/or advice would be much appreciated.

Thanks.


My System SpecsSystem Spec
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01 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please follow the tutorial fully:
My System SpecsSystem Spec
02 Sep 2013   #3
IainRoss

Windows 7 64bit
 
 
Diagnostics tool

I have my pc set for the kernel memory dump, but the same error message keeps occurring after i click the grab all button.

Could not find the C:\windows\eventapp.txt
My System SpecsSystem Spec
.

02 Sep 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Press each button manually other than the "launch driver verifier" and upload those. Eventapp.txt is not anything must.
My System SpecsSystem Spec
02 Sep 2013   #5
IainRoss

Windows 7 64bit
 
 

I think i may have made a error somewhere, everywhere other than the 'host' button are bringing up a similar error to the one mentioned above.
My System SpecsSystem Spec
02 Sep 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Can you try doing that in safe mode?

Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
  • For how to upload a screenshot or file, read here
My System SpecsSystem Spec
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 Frequent Crashing/Freezing




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