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Windows 7: WU fixed but random shut-downs and standby not resuming?

04 Sep 2013   #21
Steve carell

Windows 7 Pro , 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
The .zip doesn't contain new dump files.
Ok can you update on what you have completed already?

Remove intel smart response technology only, not all of the intel stuff.
Also it's important you clear more space in C:\/
new zip does now (post above)

I have done everything KoolKat77 has suggested.

intel smart response technology is not in my installed program list (remove a program)


My System SpecsSystem Spec
.
04 Sep 2013   #22
YoYo155

Windows 10
 
 

No unfortunately it doesn't.
Attachment 284579


I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct?
What is the firmware version?

My System SpecsSystem Spec
04 Sep 2013   #23
YoYo155

Windows 10
 
 

Code:
c:\program files (x86)\intel\intel(r) rapid storage technology\
Use this online utility to update any intel drivers, particularly the chipset.
Tip   Tip
I recommend using Firefox



Update your BIOS:


Attachment 284584
warning   Warning
Updating the BIOS is a risky procedure, perform at your own risk.

Tip   Tip
Keep the power connected to the laptop at all times during the procedure



Keep us posted .
My System SpecsSystem Spec
.

04 Sep 2013   #24
Steve carell

Windows 7 Pro , 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
No unfortunately it doesn't.
Attachment 284579


I am unable to find information regarding firmware update for your SSD, Crucial M500 240GB correct?
What is the firmware version?

ok thanks, have re-run and attached latest..

Also SSD details;
My System SpecsSystem Spec
04 Sep 2013   #25
YoYo155

Windows 10
 
 

Again no dumps, it's because you had less storage space than the pagefile.
You had 5GB of free space and the pagefile is 8GB.
Code:
Page File Space    7.99 GB
So no dumps were created because Windows 7 is configured to generate a Kernel dump by default.
You can configure Windows to generate minidumps by following this tutorial.
Quote:
6. To have Windows Create a Small memory dump (Minidump) File on BSOD


No mention of your SSD on Crucial's website.
How old is the drive?
My System SpecsSystem Spec
04 Sep 2013   #26
Steve carell

Windows 7 Pro , 64bit
 
 

Ok so have 16gb free now on C:
Also have changed to a minidump.
SSD is less than 6 months old?
Each time I close the lid (Sleep) the laptop just crashes (No BSOD)

Attached dumps just taken...

thank you!
My System SpecsSystem Spec
04 Sep 2013   #27
YoYo155

Windows 10
 
 

Still no new dumps.
Equip yourself with a camera, go into the BIOS and take a picture of the SATA Mode.
What is it configured to?
My System SpecsSystem Spec
04 Sep 2013   #28
Steve carell

Windows 7 Pro , 64bit
 
 

only mention of SATA, mode is set to RAID
My System SpecsSystem Spec
04 Sep 2013   #29
YoYo155

Windows 10
 
 

That is most probably the problem!
RAID is troublesome and only causes issues.
Follow this tutorial to convert a dynamic disk back to Basic:
My System SpecsSystem Spec
04 Sep 2013   #30
Steve carell

Windows 7 Pro , 64bit
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
That is most probably the problem!
RAID is troublesome and only causes issues.
Follow this tutorial to convert a dynamic disk back to Basic:
ok so this may be causing all my issues? sleep mode not working etc?

if so I will do this at the weekend, seems major and I can't afford to lose use of my laptop just now!
My System SpecsSystem Spec
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 WU fixed but random shut-downs and standby not resuming?




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