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Windows 7: bosd and windows error recovery screen loop

09 Sep 2013   #21
jessica143

windows 7 home premium 64 bit
 
 

this is what i got:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jessica-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
Physical Address. . . . . . . . . : 00-24-D6-0B-4F-80
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-25-64-6C-99-73
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::cd4:d493:3ae3:a383%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 09, 2013 11:36:21 AM
Lease Expires . . . . . . . . . . : Tuesday, September 10, 2013 11:36:20 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-97-1D-8F-00-25-64-6C-99-73
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{CC346A85-A83B-4ECA-8D3F-0F5EEEC721B3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{2FA76B3A-D175-42E0-A2E8-7AAEDAC3524E}:


My System SpecsSystem Spec
.
09 Sep 2013   #22
jessica143

windows 7 home premium 64 bit
 
 

I do have my laptop connected directly into my modem right now too
My System SpecsSystem Spec
09 Sep 2013   #23
YoYo155

Windows 10
 
 

Do you have the WLAN AutoConfig service enabled?
What error do you get when you try to connect to a wireless network, or are you not given the chance to begin with?
My System SpecsSystem Spec
.

09 Sep 2013   #24
jessica143

windows 7 home premium 64 bit
 
 

how do i check to see if i have a wlan service enabled? and the error i get is..problem with wireless adapter or access point and in post #21 i did a run through and that was the report i got
My System SpecsSystem Spec
10 Sep 2013   #25
YoYo155

Windows 10
 
 

You need to check in services.

  1. Start, type services.msc and hit enter.
  2. Scroll down to the W's and look for WLAN AutoConfig.
  3. Double click it, does it look like this?
  4. Attachment 285383


Also please upload your msinfo32 file.

Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
My System SpecsSystem Spec
10 Sep 2013   #26
jessica143

windows 7 home premium 64 bit
 
 

well it just got more interesting,,ughhhhh...when i tried to run servies.msc i got a message saying microsoft management console has stopped working

the msinfo32 info when i try to upload it say invalid file so i copied and pasted it

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JESSICA-PC
System Manufacturer Dell Inc.
System Model Inspiron 1750
System Type x64-based PC
Processor Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, 2100 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A03, 8/27/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Jessica-PC\Jessica
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.96 GB
Available Physical Memory 2.34 GB
Total Virtual Memory 7.92 GB
Available Virtual Memory 5.98 GB
Page File Space 3.96 GB
Page File C:\pagefile.sys
My System SpecsSystem Spec
10 Sep 2013   #27
YoYo155

Windows 10
 
 

Did you get the chance to test the HDD as detailed in post #12?
My System SpecsSystem Spec
10 Sep 2013   #28
jessica143

windows 7 home premium 64 bit
 
 

i believe my hhd is fine..i took it out awhile ago to retrieve my files ..i used a 2.5 sata and ide to usb 2.0 case..and everything was on there..
My System SpecsSystem Spec
10 Sep 2013   #29
YoYo155

Windows 10
 
 

You HDD may contain all the files but that doesn't mean its in a good physical condition.
But if you feel you have exhausted my help, you're more than welcome to open a different thread .
Network & Sharing will be a good place.
My System SpecsSystem Spec
10 Sep 2013   #30
jessica143

windows 7 home premium 64 bit
 
 

ok..ty so much yoyo155..greatly appreciate ur help
My System SpecsSystem Spec
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 bosd and windows error recovery screen loop




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