Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD for the past several months, Error 0x0000001E

03 Sep 2013   #1
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 
BSOD for the past several months, Error 0x0000001E

Since about 7 months back I've been experiencing a BSOD on my Toshiba Satellite C655D-S5529 laptop. It would happen upon logging into my account and would only stop if I booted up in safe mode. Other people use the computer too so I can't be quite sure what may have caused it but since this week it has actually booted up twice, including now, without being in safe mode and hasn't blue screened. The BOSD always returns though so I'm sure this time will be no different. I was wondering if anyone could help me resolve this issue as I would love to be able to use this laptop again. Any help is greatly appreciated.


My System SpecsSystem Spec
.
03 Sep 2013   #2
x BlueRobot

 

Please follow fully - Blue Screen of Death (BSOD) Posting Instructions

Use the "Grab All" option.

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.
My System SpecsSystem Spec
03 Sep 2013   #3
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 

Sorry I'm a little new to this. I read the Posting Instructions thread but I'm not sure what I might be missing, if you are aware please tell me. And I did use the "Grab All" option, it produced everything in the attachment.

Also, I did as you said but a few of the fields had different names, please inform me if I've done it correctly.
My System SpecsSystem Spec
.

03 Sep 2013   #4
x BlueRobot

 

It looks fine to me, apart you don't any anti-virus protection?

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:Download and save Info.bat to the desktop.


Open a elevated command prompt and then type the following command:

Code:
cd C:\Users\<Username>\Desktop
then type:

Code:
Info.bat
The batch file will begin to run, the SystemInfo.txt file will be saved to your C:\ partition, and the MSINFO32 file will simply open, therefore click File and then Save. Chose the save location as your Desktop, and then copy the two files into a zipped folder.

Upload the zipped folder in your next post with - Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
03 Sep 2013   #5
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 

I already have installed and performed scans with Malwarebytes. The BSOD actually stopped after that but returned the next morning. I am assuming it is going to do the same tomorrow. I will be sure to download the other programs you included in your post though, many thanks.
My System SpecsSystem Spec
04 Sep 2013   #6
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 

I've noticed that the BSODs occur after my computer updates because it was working fine before I turned it off and it updated.
My System SpecsSystem Spec
04 Sep 2013   #7
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 

Here's the information you asked for, I hope everything is in order. I wasn't sure what you wanted a screenshot of though, sorry.
My System SpecsSystem Spec
05 Sep 2013   #8
x BlueRobot

 

Thanks for the additional information, and sorry for the slow the response.

Remove:

Code:
Start Menu\Programs\ParetoLogic
Start Menu\Programs\ParetoLogic\RegCure Pro
Start Menu\Programs\WinZip Registry Optimizer
Start Menu\Programs\PC Performer
Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.
Quote:
Windows is a closed source system. Developers of registry cleaners do not have the core code of Windows 7 and are not working on definitive information, but rather they are going on past knowledge and experience. Automatic cleaners will usually have to do some guesswork.

Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix.

Registry cleaners cannot distinguish between good and bad. If you run a registry cleaner, it will delete all those keys which are obsolete and sitting idle; but in reality, those keys may well be needed by some programs or windows at a later time.

Windows 7 is much more efficient at managing the registry than previous Windows versions. If you run any other registry cleaner and do not know precisely what you are doing, you will have problems down the road. There are no gains to be had from using a registry cleaner and the risk is great.
Remove:

Code:
Start Menu\Programs\Driver Pro
Start Menu\Programs\DriverBoost
Start Menu\Programs\DriverUpdate
These driver installation programs usually install incorrect and outdated drivers, please remove these programs accordingly. The only and best method for installing drivers, is to visit the motherboard/model support page or the hardware vendor, and then install the drivers from their support sites, either through Device Manager or their own installation wizards.

Remove:

Code:
Start Menu\Programs\Norton Internet Security
Norton and Internet Security Suites in general, tend to cause problems and conflict with the network ports and drivers, please remove the program completely with the Norton Removal Tool.
My System SpecsSystem Spec
05 Sep 2013   #9
x BlueRobot

 

As a result of the registry programs, I would suggest running the System File Checker tool:

Scan for any missing, modified or corrupted protected Windows files with:
My System SpecsSystem Spec
07 Sep 2013   #10
kyle7282

Windows 7 Home Premium 64-bit SP1
 
 

It's fine, I saw on your profile that you're in college so I understand you're busy. I'm just happy you took the time to help me out with my problem. I followed all of your instructions and my laptop seems to work fine now. No blue screen when I'm not in safe mode and I had some internet troubles earlier but they seemed to have resolved themselves after a restart. I'm so thankful for your help and I really appreciate you being so detailed in your responses. I will be sure to add to your reputation and thanks once again
My System SpecsSystem Spec
Reply

 BSOD for the past several months, Error 0x0000001E




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD for the past few months 0x0000001e
i've been getting these BSOD Please help
BSOD Help and Support
Intermittent BSODs over the past few months
Ever since I built this PC I've had BSODs every so often. I've not been able to trace them to any particular source, but lately they seem to be getting a lot more frequent and I am getting fed up, so I figured I would try asking here. I've used the SF Diagnostic Tool to gather the requested...
BSOD Help and Support
blue screen error multiple times from past 2 months
hi, i am new here i have been getting bluescreen error from past months and i have donr almost everything to resolve it but it still persists... i have given it for reformatting and the dell service put it under testing for 1 day but couldnt find the bluescreen.. i have also reinstalled...
BSOD Help and Support
Several BSOD errors for the past few months
I have so many Blue Screen errors on my PC I don't know what to do with myself. I have re-installed Windows 7 Ultimate fresh. I have been running Driver Verifier for the past 6 hours. No BSOD so far so I am thinking it isn't a driver issue. I have ran the Seagate HD Diagnostic Test, and...
BSOD Help and Support
BSOD for the past 8 Months
Well Ive had the BSOD but finally after sorting out the issue & changing the RAM I had no BSOD issues for few days but this has started again & the error I get is "IRQL_NOT_LESS_OR_EQUAL", which according to me is the driver issues..!!! Can anybody please specify me the solution..??? Some...
BSOD Help and Support
random BSOD, restarts for the past 2 months
Hey everybody, I've been getting system crashes and restarts for the past two months. It seems to be completely random and I never use any programs that are too intensive - at most photoshop. In the first day it happened, it restarted 5 times within half an hour. This was helped by me doing a...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App