BSOD Driver_Power_State_Failure is happening more often

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  1. Posts : 8
    Windows 7 Home Premium x64
       #1

    BSOD Driver_Power_State_Failure is happening more often


    To Whomever can help,
    I keep getting a Driver_Power_State_Failure BSOD on my laptop and it is driving me nuts. This has happen in the past and using a minidump I had a person in a previous forum site tell me it was the driver for my Atheros AR5B93 wireless adapter. I have since updated the driver and download a driver updater tool. However, now the BSOD is more frequent and I can no longer leave my computer on over night. Side note my wireless signal is never strong on this lap top any longer even though all my other devices in the house have full bars.

    if anyone can help I would greatly appreciate it. I am attaching all the pertinent information now.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello rcordova19.

    I would suggest you for three things.

    First, Kaspersky is failing there.
    Code:
    fffff880`037d1908  fffff880`020d75ebUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
     klif+0x245eb
    Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    Second, the active network connection, NETGEAR WNA1100 N150 Wireless USB Adapter's driver is very old.
    Code:
    fffff880`0640e000 fffff880`065eb000   athurx     (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\athurx.sys
        Image name: athurx.sys
        Timestamp:        Mon Oct 11 14:40:57 2010 (4CB2D4A1)
        CheckSum:         001D77E1
        ImageSize:        001DD000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Welcome to NETGEAR Support.

    Third, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Additionally, can you uninstall Gateway Power management? Asking for it, as a Stop 0x9F is ACPI related, and if it is manipulated by a third party program, it may be crash prone.


    Let us know the results.
      My Computer


  3. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Actions taken


    Thank you very much for the response I have taken all four actions and am rebooting now and will update if I receive any additional BSOD or if I stop receiving them. Again thank you graciously.
      My Computer


  4. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #4

    Thank you so much it worked but now I have a new problem with getting onto the internet:

    I am running windows 7 and just recently my internet connection is no longer working. I have tried to disable and enable the adapters. I have run virus and spyware cleaners and cleaned the computer and no luck.
    I Reset TCP/IP stack to installation default: netsh int ip reset reset.log
    then I ran ipconfig /renew and got the error that no adapter is in the state permissible for this operation

    I then Reset WINSOCK entries to default: netsh winsock reset catalog
    and got the error: the system cannot find the file specified

    I replaced the Winsock regestry entery with one from another windows 7 computer I have that is operationg correctly but still get the error no adapter is in the state permissible for this operation after I ran ipconfig /renew


    The protocols are set to automatically obtain an ip address.

    Can you assist?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Which connection you are trying?

    • Broadcom Ethernet?
    • Atheros Wireless?
    • Netgear wireless?

    Your Computer, Gateway MV53 Uses the Broadcom BCM5784 chipset, so get the driver from Ethernet NIC NetLink Driver Downloads | Broadcom.

    The integrated Wireless, that is Atheros AR5B93. Get the driver update from Drivers for Atheros AR5B93 and Windows 7 (Verison: 10.0.0.251; Release date: 2013-05-27

    Your personalized network adapter, NETGEAR WNA1100 N150 Wireless USB Adapter .... I guess you updated it already.

    Get the updates. I am requesting one of our network experts to have a look at your issue.
      My Computer


  6. Posts : 2,298
    Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
       #6

    rcordova19 said:
    then I ran ipconfig /renew and got the error that no adapter is in the state permissible for this operation
    This is normally related to an adapter not connected at all to a network. What does the icon in your system tray state? My most likely guess is a driver issue and I would strongly recommend following Arc's advice above. It should be noted that Atheros drivers can have complications with Windows 7.

    Can you also follow this post so we can have appropriate information in order to better assist you. Especially the Xirrus section at the bottom to find out if other networks may be causing the issue.

    Basic Requirements Before Posting your Networking Thread

    Please post back your results in this thread rather than a separate thread

    Many Thanks,
    Josh :)
      My Computer


  7. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #7

    This is what happend when I ran an ipconfig /all:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>ipconfig /renew
    Windows IP Configuration
    The operation failed as no adapter is in the state permissible for
    this operation.
    C:\Windows\system32>netsh int ip reset reset.log
    Reseting Global, OK!
    Reseting Interface, OK!
    Reseting Unicast Address, OK!
    Restart the computer to complete this action.

    C:\Windows\system32>reset.log
    'reset.log' is not recognized as an internal or external command,
    operable program or batch file.
    C:\Windows\system32>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Owner-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Tunnel adapter 6TO4 Adapter:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 9:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Windows\system32

    In the system tray is a yellow star on the grayed out bars indicating the network connection. The wireless network is up and running fine as all my other devices are working on it.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    rcordova19 said:

    In the system tray is a yellow star on the grayed out bars indicating the network connection. The wireless network is up and running fine as all my other devices are working on it.
    I hope Josh will check your post shortly. Not a networking expert myself at all, still I may say some points on this situation.

    Attachment 285765
    It indicates the WiFi network. if the wireless network is working and still it is looking like that, Let us know which connection is in use.

    • NETGEAR WNA1100 N150 Wireless USB Adapter
    • Atheros AR5B93 Wireless Network Adapter
    • Microsoft Virtual WiFi Miniport Adapter

    Disable others, keeping the in-use connection enabled only, as a test.

    And,
    Attachment 285767
    It indicates the LAN. Broadcom NetLink (TM) Gigabit Ethernet in your case. Update it too, as suggested earlier.
      My Computer


  9. Posts : 2,298
    Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
       #9

    Arc is correct, you are not currently connected to any wireless network, can you connect to one?

    Do you receive any error messages? These can be helpful in us helping you.

    Josh :)
    Last edited by Shadowjk; 13 Sep 2013 at 11:50.
      My Computer


  10. Posts : 8
    Windows 7 Home Premium x64
    Thread Starter
       #10

    I can connect to my wireless net work but only as limited access (the icon with the yellow star), so I guess not a true connection. The computer finds all the wireless networks around, I even tried to connect to my cell phone hot spot and same results
      My Computer


 
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