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Windows 7: BSOD Driver_Power_State_Failure is happening more often

04 Sep 2013   #1
rcordova19

Windows 7 Home Premium x64
 
 
BSOD Driver_Power_State_Failure is happening more often

To Whomever can help,
I keep getting a Driver_Power_State_Failure BSOD on my laptop and it is driving me nuts. This has happen in the past and using a minidump I had a person in a previous forum site tell me it was the driver for my Atheros AR5B93 wireless adapter. I have since updated the driver and download a driver updater tool. However, now the BSOD is more frequent and I can no longer leave my computer on over night. Side note my wireless signal is never strong on this lap top any longer even though all my other devices in the house have full bars.

if anyone can help I would greatly appreciate it. I am attaching all the pertinent information now.


My System SpecsSystem Spec
.
04 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello rcordova19.

I would suggest you for three things.

First, Kaspersky is failing there.
Code:
fffff880`037d1908  fffff880`020d75ebUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x245eb
Uninstall Kaspersky using Kaspersky Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Second, the active network connection, NETGEAR WNA1100 N150 Wireless USB Adapter's driver is very old.
Code:
fffff880`0640e000 fffff880`065eb000   athurx     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\athurx.sys
    Image name: athurx.sys
    Timestamp:        Mon Oct 11 14:40:57 2010 (4CB2D4A1)
    CheckSum:         001D77E1
    ImageSize:        001DD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Welcome to NETGEAR Support.

Third, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Additionally, can you uninstall Gateway Power management? Asking for it, as a Stop 0x9F is ACPI related, and if it is manipulated by a third party program, it may be crash prone.


Let us know the results.
My System SpecsSystem Spec
04 Sep 2013   #3
rcordova19

Windows 7 Home Premium x64
 
 
Actions taken

Thank you very much for the response I have taken all four actions and am rebooting now and will update if I receive any additional BSOD or if I stop receiving them. Again thank you graciously.
My System SpecsSystem Spec
.

12 Sep 2013   #4
rcordova19

Windows 7 Home Premium x64
 
 

Thank you so much it worked but now I have a new problem with getting onto the internet:

I am running windows 7 and just recently my internet connection is no longer working. I have tried to disable and enable the adapters. I have run virus and spyware cleaners and cleaned the computer and no luck.
I Reset TCP/IP stack to installation default: netsh int ip reset reset.log
then I ran ipconfig /renew and got the error that no adapter is in the state permissible for this operation

I then Reset WINSOCK entries to default: netsh winsock reset catalog
and got the error: the system cannot find the file specified

I replaced the Winsock regestry entery with one from another windows 7 computer I have that is operationg correctly but still get the error no adapter is in the state permissible for this operation after I ran ipconfig /renew


The protocols are set to automatically obtain an ip address.

Can you assist?
My System SpecsSystem Spec
13 Sep 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Which connection you are trying?
  • Broadcom Ethernet?
  • Atheros Wireless?
  • Netgear wireless?
Your Computer, Gateway MV53 Uses the Broadcom BCM5784 chipset, so get the driver from Ethernet NIC NetLink Driver Downloads | Broadcom.

The integrated Wireless, that is Atheros AR5B93. Get the driver update from Drivers for Atheros AR5B93 and Windows 7 (Verison: 10.0.0.251; Release date: 2013-05-27

Your personalized network adapter, NETGEAR WNA1100 N150 Wireless USB Adapter .... I guess you updated it already.

Get the updates. I am requesting one of our network experts to have a look at your issue.
My System SpecsSystem Spec
13 Sep 2013   #6
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Quote   Quote: Originally Posted by rcordova19 View Post
then I ran ipconfig /renew and got the error that no adapter is in the state permissible for this operation
This is normally related to an adapter not connected at all to a network. What does the icon in your system tray state? My most likely guess is a driver issue and I would strongly recommend following Arc's advice above. It should be noted that Atheros drivers can have complications with Windows 7.

Can you also follow this post so we can have appropriate information in order to better assist you. Especially the Xirrus section at the bottom to find out if other networks may be causing the issue.

Basic Requirements Before Posting your Networking Thread

Please post back your results in this thread rather than a separate thread

Many Thanks,
Josh
My System SpecsSystem Spec
13 Sep 2013   #7
rcordova19

Windows 7 Home Premium x64
 
 

This is what happend when I ran an ipconfig /all:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /renew
Windows IP Configuration
The operation failed as no adapter is in the state permissible for
this operation.
C:\Windows\system32>netsh int ip reset reset.log
Reseting Global, OK!
Reseting Interface, OK!
Reseting Unicast Address, OK!
Restart the computer to complete this action.

C:\Windows\system32>reset.log
'reset.log' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32

In the system tray is a yellow star on the grayed out bars indicating the network connection. The wireless network is up and running fine as all my other devices are working on it.
My System SpecsSystem Spec
13 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by rcordova19 View Post

In the system tray is a yellow star on the grayed out bars indicating the network connection. The wireless network is up and running fine as all my other devices are working on it.
I hope Josh will check your post shortly. Not a networking expert myself at all, still I may say some points on this situation.

Attachment 285765
It indicates the WiFi network. if the wireless network is working and still it is looking like that, Let us know which connection is in use.
  • NETGEAR WNA1100 N150 Wireless USB Adapter
  • Atheros AR5B93 Wireless Network Adapter
  • Microsoft Virtual WiFi Miniport Adapter
Disable others, keeping the in-use connection enabled only, as a test.

And,
Attachment 285767
It indicates the LAN. Broadcom NetLink (TM) Gigabit Ethernet in your case. Update it too, as suggested earlier.
My System SpecsSystem Spec
13 Sep 2013   #9
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Arc is correct, you are not currently connected to any wireless network, can you connect to one?

Do you receive any error messages? These can be helpful in us helping you.

Josh
My System SpecsSystem Spec
14 Sep 2013   #10
rcordova19

Windows 7 Home Premium x64
 
 

I can connect to my wireless net work but only as limited access (the icon with the yellow star), so I guess not a true connection. The computer finds all the wireless networks around, I even tried to connect to my cell phone hot spot and same results
My System SpecsSystem Spec
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