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Windows 7: Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe


25 Sep 2013   #21

Windows 7 Professional 64-bit
 
 

I'm sorry I did not respond sooner. We have had major system failures at work and I haven't had a chance to work on my home PC.

OK. I ran verifier /query an got

C:\Windows\system32>verifier /query
9/25/2013, 9:18:50 AM
No drivers are currently verified.

I checked on AMD's website and they released a new AMD Catalyst driver a few days ago and I installed it.

I was using my PC all day yesterday and had one restart, I did not see what caused it or what the message was. I played DOTA2 for maybe 5 minutes and the system had a BSOD



Attached Files
File Type: zip SF_25-09-2013.zip (856.5 KB, 2 views)
My System SpecsSystem Spec
.

26 Sep 2013   #22

Windows 7 Home Premium x64
 
 

Both of the latest bugchecks display memory issues (memory corruption & access violation).

Code:
BugCheck 24, {1904fb, fffff8800bad72c8, fffff8800bad6b20, fffff880012e7c05}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption


EXCEPTION_RECORD:  fffff8800bad72c8 -- (.exr 0xfffff8800bad72c8)
ExceptionAddress: fffff880012e7c05 (Ntfs!NtfsCommonCleanup+0x0000000000000425)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
In Blue we can see where the error happaned, in red we can see that the memory that is being
read from (in Red) is invalid.

By checking the image (Ntfs) for errors, we can see that memory was corrupted
in this case three bits.

Code:
!chkimg -d -db !Ntfs
    fffff880012e7c04 - Ntfs!NtfsCommonCleanup+424
    [ 00:04 ]
    fffff880012e7c24 - Ntfs!NtfsCommonCleanup+444 (+0x20)
    [ be:bc ]
    fffff880012e7c3c - Ntfs!NtfsCommonCleanup+45c (+0x18)
    [ 00:02 ]
3 errors : !Ntfs (fffff880012e7c04-fffff880012e7c3c)
fffff880012e7c00  80  d0  00  00 *04  f6  40  41  03  74  0e  49  8b  40  28  f6 ......@A.t.I.@(.
...
fffff880012e7c20  19  00  00  41 *bc  07  00  00  00  44  8a  64  24  70  4c  8b ...A.....D.d$pL.
fffff880012e7c30  94  24  90  00  00  00  83  bc  24  08  01  00 *02  04  0f  84 .$......$.......
Code:
BugCheck 3B, {c0000005, fffff800030fc45f, fffff8800871bb40, 0}

Probably caused by : ntkrnlmp.exe ( nt!SeComputeAutoInheritByObjectType+13b )
Code:
PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800030fc45f

STACK_TEXT:  
fffff880`0871c520 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeComputeAutoInheritByObjectType+0x13b

Please remove:
lmimirr.sys Wed Apr 11 01:32:45 2007
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

LMIRfsDriver.sys Mon Jul 14 19:26:56 2008
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

AODDriver2.sys Wed Nov 21 09:44:04 2012
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Windows 7
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys

atpdrvr.sys Wed Sep 23 14:01:27 2009
Product: Array SSL VPNCompany: Array Networks, Inc. - See more at: atpdrvr.sys | System Explore

ElbyCDIO.sys Mon Mar 4 11:21:51 2013
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys

VClone.sys Mon Mar 11 02:49:12 2013
VirtualCloneCD Driver by Elaborate Bytes AG
http://www.carrona.org/drivers/driver.php?id=VClone.sys

truecrypt.sys Tue Feb 7 11:09:36 2012
TrueCrypt driver
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
Please Update:

Rt64win7.sys Tue Sep 27 17:50:33 2011
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

Code:
Description: Windows 7 and WinServer 2008 R2 Auto Installation Program
Version: 7.075
Update Time: 2013/9/24


amdiox64.sys Thu Feb 18 17:17:53 2010
AMD IO Driver
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys




Quote   Quote: Originally Posted by tunaktu86 View Post
OK. I ran verifier /query an got

C:\Windows\system32>verifier /query
9/25/2013, 9:18:50 AM
No drivers are currently verified.


As I though DV wasn't enabled, please follow :: Using Driver Verifier to identify issues with Drivers ::
My System SpecsSystem Spec
26 Sep 2013   #23

Windows 7 Professional 64-bit
 
 

Removed log me in

Removed Virtual Clone

removed Truecrypt

couldn't dins EBLYCDIO or AODDriver2.sys or amd overdrive

updated RT64win7.sys

updated the amd IO drivers to 13

as I was in the GUI to turn on Driver verifier it BSOD
My System SpecsSystem Spec
.


26 Sep 2013   #24

Windows 7 Home Premium x64
 
 

Thanks for the update, please upload a new instance of the SFDT.

To remove AOD;
Uninstall Catalyst Control Center using | AMD Catalyst Un-install Utility
Then follow through with a pass of Driver Sweeper.

Download version 13.1
Note   Note
Install the display driver only! | Do not install the Catalyst Control Center software.
My System SpecsSystem Spec
27 Sep 2013   #25

Windows 7 Professional 64-bit
 
 

Here is the requested SF.

I uninstalled all AMD drivers and re-installed sans Catalyst Control Center software

Also, this is the image I get when verifier is running and Windows logs on. If I can change the resolution fast enough or boot into Low res mode it will load into windows and allow me to use the system.

I believe there should be a crash or two in the SF I am uploading where verifier was running.

Below is the verifier /query results.
______________________

C:\Windows\system32>verifier /query
9/27/2013, 7:03:58 AM
Level: 00000DBB
RaiseIrqls: 0
AcquireSpinLocks: 844447
SynchronizeExecutions: 157107
AllocationsAttempted: 1477071
AllocationsSucceeded: 1477071
AllocationsSucceededSpecialPool: 1477071
AllocationsWithNoTag: 0
AllocationsFailed: 0
AllocationsFailedDeliberately: 0
Trims: 287134
UnTrackedPool: 1383621

Verified drivers:

Name: amd_sata.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 0
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 0

Name: amd_xata.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 1
PeakNonPagedPoolAllocations: 6
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 68
PeakNonPagedPoolUsageInBytes: 1600

Name: amdxata.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 0
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 0

Name: etronxhci.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 3
CurrentNonPagedPoolAllocations: 20
PeakPagedPoolAllocations: 7
PeakNonPagedPoolAllocations: 25
PagedPoolUsageInBytes: 628
NonPagedPoolUsageInBytes: 1459224
PeakPagedPoolUsageInBytes: 1076
PeakNonPagedPoolUsageInBytes: 1459768

Name: usbfilter.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 1
PeakNonPagedPoolAllocations: 1
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 140
PeakNonPagedPoolUsageInBytes: 24

Name: rt64win7.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 4105
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 4105
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 613812
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 613812

Name: ndis.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 6
CurrentNonPagedPoolAllocations: 8836
PeakPagedPoolAllocations: 8
PeakNonPagedPoolAllocations: 8875
PagedPoolUsageInBytes: 984
NonPagedPoolUsageInBytes: 2661752
PeakPagedPoolUsageInBytes: 1296
PeakNonPagedPoolUsageInBytes: 2678280

Name: amdiox64.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 1
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 3
PeakNonPagedPoolAllocations: 1
PagedPoolUsageInBytes: 116
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 360
PeakNonPagedPoolUsageInBytes: 132

Name: etronhub3.sys, loads: 1, unloads: 0
CurrentPagedPoolAllocations: 1
CurrentNonPagedPoolAllocations: 4
PeakPagedPoolAllocations: 2
PeakNonPagedPoolAllocations: 12
PagedPoolUsageInBytes: 116
NonPagedPoolUsageInBytes: 1344
PeakPagedPoolUsageInBytes: 132
PeakNonPagedPoolUsageInBytes: 1984

Name: dump_diskdump.sys, loads: 0, unloads: 0
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 0
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 0

Name: dump_amd_sata.sys, loads: 2, unloads: 1
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 0
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 0
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 0
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 0

Name: dump_dumpfve.sys, loads: 2, unloads: 1
CurrentPagedPoolAllocations: 0
CurrentNonPagedPoolAllocations: 1
PeakPagedPoolAllocations: 0
PeakNonPagedPoolAllocations: 1
PagedPoolUsageInBytes: 0
NonPagedPoolUsageInBytes: 16400
PeakPagedPoolUsageInBytes: 0
PeakNonPagedPoolUsageInBytes: 16400


Attached Thumbnails
Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe-2013-09-26-17.24.24.jpg  
Attached Files
File Type: zip SF_26-09-2013 (2).zip (996.6 KB, 1 views)
My System SpecsSystem Spec
27 Sep 2013   #26

Windows 7 Home Premium x64
 
 

Ok thanks, you can disable DV now as it's pretty apparent we are dealing with faulty hardware.


Test the GPU using OCCT:


Code:
BugCheck 3B, {c0000005, fffff8000332dc39, fffff8800999dfe0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption



!chkimg -lo 50 -db !nt
3 errors : !nt (fffff8000332dc0c-fffff8000332dc3c)
fffff8000332dc00  40  8a  d7  49  8b  4e  30  e8  64  f0  d4  ff *f4  09  1c  24 @..I.N0.d......$
fffff8000332dc10  0f  ae  e8  48  8d  84  24  b8  00  00  00  48 *8d  44  24  40 ...H..$....H.D$@
...
fffff8000332dc30  89  44  24  30  48  89  74  24  28  48  8b  44 *26  68  48  89 .D$0H.t$(H.D&hH.

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

STACK_COMMAND:  .cxr 0xfffff8800999dfe0 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
Post back with the results, and good luck.
My System SpecsSystem Spec
27 Sep 2013   #27

Windows 7 Professional 64-bit
 
 

EDIT: Also i've started getting errors in DOTA 2 when I choose my character. Its a checkerboard for backgrounds and some animations instead of actual scenes.

ok. I ran OCCT for 15 minutes and it got up to 81 degrees C.

I tried to run the OCCT Memtest, and it says "User Aborted" after only a second or two.


Attached Images
  
Attached Files
File Type: zip OCCT_2013-09-27.zip (156.7 KB, 1 views)
My System SpecsSystem Spec
28 Sep 2013   #28

Windows 7 Home Premium x64
 
 

tunaktu86, we are dealing with a hardware error. I went back and reviewed the files you uploaded in the order
they were uploaded and I noticed you went back to your Radeon GPU and installing the latest drivers
which in both of the times you were presented with a distorted display as seen in posts 9&25.

Now while you had the nVidia GPU you had a BSOD once while in DOTA2, lately we are seeing
rise in cases that are related to DOTA2 and other Steam based games so that BSOD is not necessarily
related to the GPU which made you switch back.

Now we need to determine whether the PSU is sufficient, whether the PCI-e slot is in good shape
and determine whether the GPU is not at fault.


What is the make an model of you PSU?
Fill out this form and post back the result:
My System SpecsSystem Spec
28 Sep 2013   #29

Windows 7 Professional 64-bit
 
 

Well this morning u went to starlet up PC and it was unresponsive. I've tried removing components and unplugging and reseating all psu cords and the power supply still only flashes on for a second then won't respond again. I can turn the switch off on the back of the psu and back on and again the fans start to spin up and I see some led's and then everything goes black again.

I'm going to get my psu tested. I believe I may have a bad PSU. Do you think that May have been causing some of the problems all along?
My System SpecsSystem Spec
28 Sep 2013   #30

Windows 7 Home Premium x64
 
 

Very much so yes, keep us in the loop .
My System SpecsSystem Spec
Reply

 Multiple BSOD New custom Build ntfs.sys ntoskrnl.exe




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