Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: BSOD ntoskrnl.exe - Random crashes

04 Sep 2013   #1

Windows 7 Professional x64
 
 
BSOD ntoskrnl.exe - Random crashes

For the longest time now I've been getting BSODs and I've never really looked into how to try and fix them. Recently I upgraded my graphics card and PSU which makes me worry that I messed something up while installing the PSU.

I've ran hard drive diagnostics and everything is fine.

I had two Mushkin 991770 RAM sticks but after testing them with MemTest I found one stick gives me errors. I've taken that stick out and am debating on buy new RAM.

I've attached my most recent BSODs, 3 from today and 2 from the past couple of days. If anyone could analyze them and help me try to narrow my systems problems down I would be grateful.

If there's anymore information I should provide let me know.

My System SpecsSystem Spec
04 Sep 2013   #2

Windows 7 Home Premium x64
 
 

Welcome to SF .

Can you please upload the MSINFO32 file?
Start> RUN> "MSINFO32" without the quotes then hit [Enter].
In "MSINFO32" go to, File> Save> name it your user-name and upload.
Also I have to ask, did you stop using the bad RAM module?
My System SpecsSystem Spec
04 Sep 2013   #3

Windows 7 Professional x64
 
 

Sorry I thought it put that file in the zip. Yes I removed the faulty RAM and I just have one stick in at the moment.
My System SpecsSystem Spec
.


04 Sep 2013   #4

Windows 7 Home Premium x64
 
 

Thanks, I only took this month's dumps into consideration,
because you said you had bad RAM and I assumed it was prior to that.

Start by testing the HDD.
Testing the HDD:
  1. Perform a Disk Check | Disk Check
  2. Then Post the results following | THIS METHOD
  3. Download SeaTools for Windows if you don't want to use a CD to test the HDD you can use YUMI – Multiboot USB Creator to create a bootable USB (instructions are found at the bottom of both pages).
  4. If SeaTools for Windows is unable to recognize your HDD visit HDDdiag and follow the instructions.


If the HDD is passing all the tests follow the tutorial below on how to run the SFC/ Scannow
utility, then upload the results as detailed in OPTION 3.


Once that is done enable Driver Verifier:


Quote   Quote: Originally Posted by Arc View Post
Your crash dumps are not showing any finite probable cause.

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
04 Sep 2013   #5

Windows 7 Professional x64
 
 

I'm having a lot of trouble with pretty much everything you suggested.

1. Disk Check
I enabled a disk check and restarted my computer. The disk check went fine and when everything was finished it logged me back into my computer. However, once I tried to find the file for the disk check it just wasn't there. I tried both methods you gave me but there wasn't a disk check file anywhere.

2. My HDD passed SeaTools. I tried the short and long tests and S.M.A.R.T.

3. SFC /SCANNOW
When I tried to execute that command in CMD it says "Windows Resource Protection could not perform the requested operation."
My System SpecsSystem Spec
05 Sep 2013   #6

Windows 7 Home Premium x64
 
 

OK let's narrow it down.
Perform the disk check following OPTION 2 of the tutorial.
For SFC /Scannow also follow OPTION 2 and make sure you're using an elevated command prompt.
After that post the results and enable Driver Verifier as detailed above .
My System SpecsSystem Spec
Reply

 BSOD ntoskrnl.exe - Random crashes





Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:19 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33