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Windows 7: Whea_uncorrectable_error

04 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Whea_uncorrectable_error

Hello, I have been recently getting these freezes and then a restart during random moments, booting up to a system error every time. This was happening before I formatted my computer and it is still happening to me now after I reinstalled Windows 7. I have not overclocked any of my hardware and my graphics card came pre-overclocked. Is this happening because my hardware is too old or some other error causing this? I have attached my dump files as suggested by the sticky thread. Thank you for your help.

Computer Specs:
- Intel Core 2 Quad Q8200
- Nvidia Geforce GTX 460 V2 Superclocked Edition
- 4GB RAM
- Western Digital Blue 750GB HDD
- Antec 650W Earth Watts PSU

WhoCrashed Dump Analysis:
On Wed 9/4/2013 10:49:21 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090413-22432-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE7C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8006E108F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

My System SpecsSystem Spec
.

06 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Consistently the WHEA error records report that there was an bus issue between your RAM and CPU. Either CPU is bad, your RAM is bad, the motherboard is bad, or your PSU is bad. I recommend doing a couple hardware tests.

RAM: Memtest86+ - 7+ passes (1 pass = all tests 1x)
CPU: Prime95 ("Mersenne Prime Test" in UBCD) - Torture Test; Blend; overnight (9+ hours)

Both of these are included in the UBCD if you prefer a Live CD environment (which is the best environment to test hardware on). Also, please provide us temps/voltages using HWInfo with Sensors only option checked. Log two 30-minute instances: one for idle, and one for high load. If you can get the system to crash during high load logging, that's even better. Last, make sure that when running Prime95 that you check temps during first 30minutes or so to see if temps are stable. Prime95 runs very hot so be sure your cooling can handle it before letting it run extensively.
My System SpecsSystem Spec
08 Sep 2013   #3

Windows 7 Ultimate x64
 
 

Thank you for the reply, I will try out the tests when I have time, thanks!
My System SpecsSystem Spec
.


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