Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while shutting down. Driver Power State Failure


04 Sep 2013   #1

Windows 7 Home Premium x64
 
 
BSOD while shutting down. Driver Power State Failure

I've been trying to get my Blue Snowball Microphone to work but it seems as if windows keeps installing the wrong driver, and it won't uninstall through the device manager. I believe this is the driver that is failing on shut down but i am not certain, and even if it was i am unsure how to fix it.

I'm running my Asus G75 on Windows 7 Home Premium x64, with an Intel i7-3610QM, and an Nvidia Geforce GTX 660m.

The device windows is installing instead of the microphone is USB Audio Class 1.0 and 2.0 DAC Device Driver.

My System SpecsSystem Spec
.

04 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hi XlPoLaR04.

Daemon Tools is most problematic, all the times.
Code:
fffff880`0401b000 fffff880`04064000   dtsoftbus01   (deferred)
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. It is the issue in your case.
Code:
fffff880`0377de08  fffff880`01065ce8*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x4bce8
Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Also, Trend Micro Internet Security is causing issues here, which is also expected.

Trend Micro Internet Security/ Housecall scanner
Code:
fffff880`0377dbe0  fffff880`078e3b70*** WARNING: Unable to verify timestamp for tmcomm.sys
*** ERROR: Module load completed but symbols could not be loaded for tmcomm.sys
 tmcomm+0x1eb70
Description here: Driver Reference Table - tmcomm.sys

Trend Micro Internet Security
Code:
fffff880`0377dfc8  fffff880`07925c78Unable to load image \SystemRoot\system32\DRIVERS\tmevtmgr.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tmevtmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for tmevtmgr.sys
 tmevtmgr+0x4c78
Description here: Driver Reference Table - tmevtmgr.sys

Uninstall Trend Micro. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is also failing here.
Code:
fffff880`0377e788  fffff880`0f6b8e1aUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x243e1a
And it is old.
Code:
fffff880`0f419000 fffff880`10101000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Aug 30 21:20:16 2012 (503F8BB8)
    CheckSum:         00CCA304
    ImageSize:        00CE8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download and install NVIDIA DRIVERS 314.22WHQL.

I think you need to update your network drivers too. Due to lack of supplied data, I did not take the hardness to find out the network driver there. You update those ... the Atheros NIC and any other/WiFi if you use.

Let us know the results.
My System SpecsSystem Spec
05 Sep 2013   #3

Windows 7 Home Premium x64
 
 

Alright i did everything you stated I should including remove some other junk programs on my system. However i am still having trouble connecting USB devices and my Device Manager is having issues removing drivers.
My System SpecsSystem Spec
.


05 Sep 2013   #4

Windows 7 Home Premium x64
 
 

Another BSOD on shut down with a Driver Power State Failure, the file is uploaded with the post.
My System SpecsSystem Spec
06 Sep 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

So you have MagicISO too? MagicISO is contributing to the BSODs.
Code:
fffff880`03793218  fffff880`04eb301f*** WARNING: Unable to verify timestamp for mcdbus.sys
*** ERROR: Module load completed but symbols could not be loaded for mcdbus.sys
 mcdbus+0x3601f
I would suggest you to uninstall it.

Why are you making your windows installation so much problematic? All those virtual disc emaluator programs are supposed to cause BSODs. Do you really need those? Try 7-zip. It can extract any ISO image. So the basic job will be equally done, you may only miss the autoruns.

Also, Intel XHCI (USB3) drivers are also failing there.
Code:
fffff880`03793240  fffff880`06568568Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
 iusb3xhc+0x37568
And it is somehow old.
Code:
fffff880`06531000 fffff880`065f5000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Fri Jan 27 15:05:28 2012 (4F226FE0)
    CheckSum:         000C193B
    ImageSize:        000C4000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from https://downloadcenter.intel.com/default.aspx.

If still the issue arises, disable USB Selective Suspend.
USB Selective Suspend - Turn On or Off

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD while shutting down. Driver Power State Failure




Thread Tools



Similar help and support threads for2: BSOD while shutting down. Driver Power State Failure
Thread Forum
BSOD Driver Power State Failure BSOD Help and Support
bsod driver power state failure BSOD Help and Support
BSOD - Driver state power failure BSOD Help and Support
BSOD 'driver power state failure' on shutting down BSOD Help and Support
Solved BSOD: Driver Power State Failure BSOD Help and Support
BSOD Driver Power State Failure BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:43 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33