BSOD randomly upon runnin applications such as spotify/steamgames/etc.

Hi,

Your logs show issues with Norton/Symantec and GPU drivers:

Code:

 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffffffffffff8, 2, 0, fffff80002e9ad21}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+171 )

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility.

Please remove Symantecs Endpoint Protection.

Faulting drivers: IDSvia64.sys, EX64.SYS, ENG64.SYS, Ironx64.sys.
Refers to: Norton Internet Security / Symantec/ Norton NIS/ N360 driver

Please run the Norton Removal Tool and remove all Norton / Symantec programs.

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

   Note

Once downloaded, update and run a full system scan

Your GPU drivers show as faulting:

Code:

start             end                 module name
fffff880`0568d000 fffff880`061a3000   atikmdag

Please Create a System Restore Point

Uninstall your existing driver and Catalyst Control Centre:

http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

Then update your ATI drivers to this version:

http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_win8-64.aspx

(*Just install the driver only)

Test the memory:

I would firstly try re-seating the RAM, ensure they are free from dust, and seated properly.
Then run memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

https://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Run these tests overnight, pay particular attention to #3 in tutorial if errors occur

Remove any unused / unecessary programs and ensure you have all Windows Updates installed.

Post back any results.

Cheers

Dave

No problem, glad to help :)

Can I ask what solved the issue, as it will help others in the future?

Thanks

Dave

Hi,

Your previous logs showed Norton /Symantec drivers as failing, perhaps they just needed
updating, which reinstalling may have done :)

From your recent log:

Code:

 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {8, 2, 1, fffff80002ed2c86}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+c6 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.

Update your Realtek RTL819CE Wireless LAN 802.11n PCI-E NIC drivers:

Code:

 
start             end                 module name
fffff880`04c54000 fffff880`04dc7000   rtl8192Ce T
Dated: Tue Jul 12 05:09:44 2011

Realtek

cheers

Dave

No problem, glad your sorted :)