Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD While Idle - wdf01000.sys ntoskrnl.exe

05 Sep 2013   #1
natakublaze

Windows 7 Ultimate x64
 
 
BSOD While Idle - wdf01000.sys ntoskrnl.exe

Hello everyone,

I build a new system about 6 months ago.

Started having BSOD problems about a month ago.

Not exactly sure what the problem is so I am seeking some help.

Attached is a crash dump file.

I have checked a few crash dump files previously and mentioned the errors mentioned in the title in the probably caused by line.

The BSOD only happens when idle. It never happens if i am using the computer regularly or if I have a torrent running.

Any help is appreciated.

If you need the system specs. I will post them once I get home from work tonight.

Thanks,


My System SpecsSystem Spec
.

05 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

It seems that Avast! AV is causing problems for you.
Code:
fffff880`02958758  fffff880`02cb0b4dUnable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x5fb4d
fffff880`02958760  00000000`00003774
fffff880`02958768  fffff880`02958f60
fffff880`02958770  fffff8a0`00a87f90
fffff880`02958778  fffff800`031fe30d nt!ExFreePoolWithTag+0x22d
fffff880`02958780  00000000`0000001a
fffff880`02958788  00000000`00000000
fffff880`02958790  00000000`00000000
fffff880`02958798  fffff880`02ccdef6 aswSnx+0x7cef6
fffff880`029587a0  fffff880`02d31fd0 aswSnx+0xe0fd0
fffff880`029587a8  00000000`00000000
fffff880`029587b0  fffff8a0`00a87fd0
fffff880`029587b8  00000000`00000040
fffff880`029587c0  00000000`00000001
fffff880`029587c8  00000000`00000001
fffff880`029587d0  00000000`00000000
fffff880`029587d8  fffff880`03f64940Unable to load image aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x2f940
Please remove it and replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:And next time you get a BSOD. Grab all and upload a new zip.
My System SpecsSystem Spec
05 Sep 2013   #3
natakublaze

Windows 7 Ultimate x64
 
 

thanks koolkat!

i'll do that once i get home.
My System SpecsSystem Spec
.


05 Sep 2013   #4
natakublaze

Windows 7 Ultimate x64
 
 

I did that when i went home but i still got another BSOD after i left the system idle.

i deleted Avast and installed windows essentials and malware and ran them separately.

attached is the grab all file.
My System SpecsSystem Spec
06 Sep 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here

Follow these-
Quote   Quote: Originally Posted by Arc View Post
Get rid of intel rapid storage.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "Disc Drives" by clicking on the triangle in front of it.
  5. Select one item under it, right click, uninstall.
  6. Continue the process for all items under "Disc Drives"
  7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.
Quote   Quote: Originally Posted by writhziden View Post
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
------------------------
Upload a screenshot using:Test your Hard Drive(s) by running:Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:
My System SpecsSystem Spec
06 Sep 2013   #6
natakublaze

Windows 7 Ultimate x64
 
 

Thanks for all the help and advice, really appreciate it!

I'll try that once I get home.
My System SpecsSystem Spec
14 Sep 2013   #7
natakublaze

Windows 7 Ultimate x64
 
 

Hello all,

I'm still having an issue when the computer goes into sleep mode. I have done everything all the fixes as instructed above.

I currently have turned never go into sleep mode but was wondering if there is a fix for this issue.

Everything seems fine when it's working and even idle. But when it attempts to go into sleep mode, it would crash and restart the computer.

Any ideas?
My System SpecsSystem Spec
14 Sep 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Technical Preview 64-bit
 
 

For a desktop PC, Sleep is not anything that is required. It is a mechanism for mobile computers mainly, to save battery usage.

Enable driver verifier .... Driver Verifier - Enable and Disable
Put the computer to sleep. Wake it up. It is supposed to BSOD. Post it following the BSOD posting instructions.
My System SpecsSystem Spec
14 Sep 2013   #9
natakublaze

Windows 7 Ultimate x64
 
 

okay, i will give that a try and post the results
My System SpecsSystem Spec
14 Sep 2013   #10
natakublaze

Windows 7 Ultimate x64
 
 

Here is the grab all file
My System SpecsSystem Spec
Reply

 BSOD While Idle - wdf01000.sys ntoskrnl.exe




Thread Tools





Similar help and support threads
Thread Forum
Frequent BSOD, suspect wdf01000.sys and ntoskrnl.exe
I'm running Windows 7 Pro (64-bit) and at various times throughout the day, no matter what I have open, I get the same BSOD error - DRIVER_IRQL_NOT_LESS_OR_EQUAL. DM Log Collector zip file is attached. Any assistance would be most appreciated.
BSOD Help and Support
BSOD NTOSKRNL.exe/wdf01000.sys, STOP 0x0000010D.
I've attached a picture of the BSOD that's been appearing a lot recently (mainly while I'm playing Final Fantasy XIV Online) even multipul times a day on my ASUS laptop. I've used the bluescreenview program and found out that every BSOD is caused by the same thing, but I have no idea how to fix the...
BSOD Help and Support
Random BSOD caused by ntoskrnl.exe and Wdf01000.sys
I have been getting random BSOD and sometimes there wasn't even any blue screen. It just hangs there, even when I was just watching videos. Any help? I've attached the necessary files
BSOD Help and Support
Random BSOD, Wdf01000.sys and ntoskrnl.exe seem to be causing them.
Okay, so I have recently started getting random BSOD errors randomly, from playing minecraft, to microsoft word. I have used Blue Screen Viewer and it has found that Wdf01000.sys and ntoskrnl.exe are causing them. I have attached the minidump to this thread. Please respond. Thanks for your help!
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App