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Windows 7: BSOD After Editing Video and Installing Programs


05 Sep 2013   #1

Windows 7 Ultimate x64
 
 
BSOD After Editing Video and Installing Programs

irql not less or equal is the error I'm encountering.
Thanks for any help


My System SpecsSystem Spec
.

05 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi and welcome to SF,

From your crash logs:

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffff98000021254, 2, 0, fffff8000336a31d}
*** WARNING: Unable to verify timestamp for WinFLAdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
Your logs show Comodo Internet security and Folderlock as contributing to
your BSOD's:

Code:
Faulting Driver: cmdguard.sys
Refer to: COMODO Firewall Pro Sandbox Driver
Please uninstall all Comodo AV, Internet Security:

http://forums.comodo.com/install-setup-configuration-faq-cis/uninstaller-tool-for-comodo-products-inc-cis-v5-t71897.0.html

As an alternative, please download and install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Note   Note
Once downloaded, update and run a full system scan


Code:
Faulting Driver: WinFLAdrv.sys
Refers to: Related to WinFLAdrv.sys Service Application from NewSoftwares.net
In your case the program: Folderlock

Either update the program or uninstall completely.

Once completed please see if your issue persists?

Also have you installed Constant Guard Protection Services or Antilogger programs
recently? As you have a Problem Device "Antilog32" showing?

Cheers

Dave
My System SpecsSystem Spec
05 Sep 2013   #3

Windows 7 Ultimate x64
 
 

I will do thanks
My System SpecsSystem Spec
.


05 Sep 2013   #4

Windows 7 Ultimate x64
 
 

Constant Guard Protection Services is from Comcast. I downloaded that because they offer Norton free through my cable company. But I uninstalled Norton for Comodo awhile ago.
My System SpecsSystem Spec
05 Sep 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Good call , Norton is problematic and a resource hogger.

Antilog32 is most likely a left over driver, try using Revo Uninstaller

Failing that navigate to: Windows\system32\drivers and locate antilog32.sys
Right-Click and rename to antilog32.sys.old
Reboot and monitor to see if any issues arise?

Use CCleaner to check there are no Registry entries left for the program.

cheers

Dave
My System SpecsSystem Spec
05 Sep 2013   #6

Windows 7 Ultimate x64
 
 

The antilog32.sys is not in the drives folder. I also searched for it to no avail.
My System SpecsSystem Spec
05 Sep 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Okay go into Device Manager, click the view tab and select "Show hidden devices"
Scroll down to "Non Plug and Play Drivers" and expand.
Look for antilog32 there, if it is present right click and delete.
Reboot the system.

cheers

Dave
My System SpecsSystem Spec
05 Sep 2013   #8

Windows 7 Ultimate x64
 
 

That's where it was. Thanks again
My System SpecsSystem Spec
06 Sep 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

No problem

How is the system now?
My System SpecsSystem Spec
06 Sep 2013   #10

Windows 7 Ultimate x64
 
 

The BSOD doesnt happen often. But I did download Microsoft Essentials and Malwarebytes Pro.
My System SpecsSystem Spec
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 BSOD After Editing Video and Installing Programs




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