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Windows 7: BSoD Help please!


05 Sep 2013   #1

Windows 7
 
 
BSoD Help please!

So this has been happening for a while now & I don't know what to do.
I will provide you with a raw Minidump from C:\Windows\Minidump
Any help would be appreciated.


My System SpecsSystem Spec
.

05 Sep 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

First of all, you disable Driver Verifier - Enable and Disable .

Then Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
After doing these two, upload your MSINFO32.nfo file.

  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
____________________________________________________________
BSOD ANALYSIS:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C1, {c1922fb8, c1922014, ef404c, 23}

*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+1f692 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)
Special pool has detected memory corruption.  Typically the current thread's
stack backtrace will reveal the guilty party.
Arguments:
Arg1: c1922fb8, address trying to free
Arg2: c1922014, address where bits are corrupted
Arg3: 00ef404c, (reserved)
Arg4: 00000023, caller is freeing an address where nearby bytes within the same page have been corrupted

Debugging Details:
------------------


BUGCHECK_STR:  0xC1_23

SPECIAL_POOL_CORRUPTION_TYPE:  23

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 82aeaae7 to 82ae2bfc

STACK_TEXT:  
82b2b890 82aeaae7 000000c1 c1922fb8 c1922014 nt!KeBugCheckEx+0x1e
82b2b8b4 82aeb5cd c1922fb8 c1922000 c1922fb8 nt!MiCheckSpecialPoolSlop+0x6e
82b2b994 82b24b90 c1922fb8 00cccc37 c1922fb8 nt!MmFreeSpecialPool+0x15b
82b2b9f8 82d36f90 c1922fb8 00000000 8b1530a0 nt!ExFreePoolWithTag+0xd6
82b2ba0c 82d36f52 c1922fb8 00000000 82b2ba28 nt!VerifierExFreePoolWithTag+0x30
82b2ba1c 85652692 c1922fb8 82b2ba50 85652f2f nt!VerifierExFreePool+0x1f
WARNING: Stack unwind information not available. Following frames may be wrong.
82b2ba28 85652f2f 8b1530a0 c1922fb8 8b7e53c4 iaStor+0x1f692
82b2ba50 856534e2 8b1530a0 c1922fb8 82b2ba80 iaStor+0x1ff2f
82b2ba60 8565a0c7 8b152000 c1922fb8 8b7e53c4 iaStor+0x204e2
82b2ba80 856385a8 8f284f48 8b7e53c4 8b7e53c4 iaStor+0x270c7
82b2ba98 856390e3 8b1546c0 8b7e53c4 82a3c650 iaStor+0x55a8
82b2bab8 8563913e 011546c0 82b2bae8 8b1546c0 iaStor+0x60e3
82b2bacc 856397b4 8b1546c0 82b2bae8 82b30600 iaStor+0x613e
82b2bb68 856599fb 8b1546c0 00000000 82b2bbd4 iaStor+0x67b4
82b2bb78 82a7b675 8b152730 8b152000 00000000 iaStor+0x269fb
82b2bbd4 82a7b4d8 82b2ed20 82b38380 00000000 nt!KiExecuteAllDpcs+0xf9
82b2bc20 82a7b2f8 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
82b2bc24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38


STACK_COMMAND:  kb

FOLLOWUP_IP: 
iaStor+1f692
85652692 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  iaStor+1f692

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: iaStor

IMAGE_NAME:  iaStor.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4db706df

FAILURE_BUCKET_ID:  0xC1_23_VRF_iaStor+1f692

BUCKET_ID:  0xC1_23_VRF_iaStor+1f692

Followup: MachineOwner
---------

0: kd> lmvm iaStor
start    end        module name
85633000 858de000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Tue Apr 26 23:24:39 2011 (4DB706DF)
    CheckSum:         0007FB8E
    ImageSize:        002AB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
05 Sep 2013   #3

Windows 7
 
 

Thank you for your help I am uploading the MSINFO32.nfo right now.

EDIT: MSINFO32 is now uploaded.
My System SpecsSystem Spec
.


05 Sep 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The .nfo file is corrupted. You may try to upload a MSINFO.txt. Just follow the earlier rule, in step 3, do File> Save As.

And if you have both the above recommendations, now observe how it is going. Inform us after a couple of days or the occurrence of the next BSOD, whichever is earlier.
My System SpecsSystem Spec
Reply

 BSoD Help please!




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