Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD, help appreciated.


05 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Random BSOD, help appreciated.

Hello, my laptop gets random(as far as i know) Blue screens, have tried memtest but got 0 errors after 24+ hours and driver verifier, the two last dump files are from when driver verifier was turned on.
The .rar contains all the info i manged to gather from SF_Diagnostic_Tool.

All help is appreciated.
Regards
nerlandsson


My System SpecsSystem Spec
.

05 Sep 2013   #2

Windows 7 Home Premium x64
 
 

Hi, welcome to SF .
Thanks for activating Driver Verifier as it is pointing out an old driver.

Code:
SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1)

Arguments:
Arg1: fffff9802d596f30, address trying to free
Arg2: fffff9802d596063, address where bits are corrupted
Arg3: 00000000008d40d8, (reserved)
Arg4: 0000000000000023, caller is freeing an address where nearby bytes within the same page have been corrupted
Code:
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : nwifi.sys ( nwifi!EtwEx_tidActivityInfoTransfer+98 )
Code:
fffff880`0b858468 fffff800`02b14c8a nt!KeBugCheckEx
fffff880`0b858470 fffff800`02b8d8f3 nt!MiCheckSpecialPoolSlop+0x9a
fffff880`0b8584b0 fffff800`02bb893b nt!MmFreeSpecialPool+0x1d3
fffff880`0b8585f0 fffff880`014a7ce2 nt!ExDeferredFreePool+0xf33
fffff880`0b8586a0 fffff880`02b7bd9c ndis!NdisFreeNetBuffer+0xf2
fffff880`0b8586d0 fffff880`02b77f58 nwifi!EtwEx_tidActivityInfoTransfer+0x98
fffff880`0b858700 fffff880`02b7b860 nwifi!Dot11SendCompletion+0x44
fffff880`0b858730 fffff880`03ec71bb nwifi!Pt6SendComplete+0x28
fffff880`0b858760 fffff880`0155f21d vwififlt!FilterSendNetBufferListsComplete+0x10b
fffff880`0b8587b0 fffff880`05f00a98 ndis!NdisMSendNetBufferListsComplete+0x6d
fffff880`0b8587f0 fffffa80`095fb1a0 athrx+0x40a98
fffff880`0b8587f8 00000000`00000000 0xfffffa80`095fb1a0
Code:
lmvm athrx
start             end                 module name
fffff880`05ec0000 fffff880`06166000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 21 11:03:39 2011 (4E00505B)
    CheckSum:         002A5DE2
    ImageSize:        002A6000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Code:
Atheros AR9002WB-1NG Wireless Network Adapter
Update to the latest release:
Code:
Version: 10.0.0.251 Release: 2013-05-27 Status: WHQL






Let us now the results .
My System SpecsSystem Spec
05 Sep 2013   #3

Windows 7 Ultimate x64
 
 

Hi and thank you!

I have updated the driver you mentioned and so far so good even though i haven't had the updated driver very long yet. I did however manage to get two new blue screens before i updated the driver, thought i might upload them just in case they could help confirm the wireless-driver error.

Thanks for the help so far, hopefully the problem is fixed with this correction!
Regards
nerlandsson
My System SpecsSystem Spec
.


05 Sep 2013   #4

Windows 7 Home Premium x64
 
 

It's my pleasure .

The last two dumps are typical of Anti-Virus software drivers causing issues especially with DV enabled.

Code:
BugCheck C1, {fffff9801d3b8e80, fffff9801d3b8063, 6d4188, 23}

*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : aswSP.SYS ( aswSP+c4a4 )
This driver is part of Avast, uninstall avast using Avast Uninstall Utility.
Install Microsoft Security Essentials as an alternative.


Keep this thread open for a couple of days to validate the stability of your system.
Then if all is well Disable Driver Verifier and mark it as solved .
My System SpecsSystem Spec
06 Sep 2013   #5

Windows 7 Ultimate x64
 
 

Avast uninstalled but still a new blue screen, driver verifier still on. New dump attached, hope it will some new useful info.

Best regards!
My System SpecsSystem Spec
06 Sep 2013   #6

Windows 7 Home Premium x64
 
 

Hi, that last dump didn't contain much except telling us that a driver caused a reference
count to drop below zero.

What settings did you use to enable Driver Verifier?
Driver Verifier will have false positives when set incorrectly.
If you want to be on the safe side you can test the RAM.

Quote   Quote: Originally Posted by koolkat77 View Post
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec
06 Sep 2013   #7

Windows 7 Ultimate x64
 
 

I'm pretty sure I manage to follow these instructions when I activated driver verifier: Using Driver Verifier to identify issues with Drivers
Will run the boot-version off memtestx86 tonight and see if it finds anything, I did run a version of it when windows was running some day ago.
Got two new dumps that looked as empty on info as the last one but I wouldn't call myself expert enough to see that anyways so I will attach them here.

Kind regards
nerlandsson
My System SpecsSystem Spec
06 Sep 2013   #8

Windows 7 Ultimate x64
 
 

Computer had time to crash one more time before this day was over but the dump said some things i hadn't seen before.
Sorry for being such a hassle.

Thanks for all the help so far!
nerlandsson
My System SpecsSystem Spec
06 Sep 2013   #9

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by YoYo155 View Post
The last two dumps are typical of Anti-Virus software drivers causing issues especially with DV enabled.

Install Microsoft Security Essentials as an alternative.
I asked you to install MSSE, but you installed AVG instead.

Code:
BUGCHECK_STR:  0x1E_c0000005_R

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  avgrsa.exe

CURRENT_IRQL:  2
Code:
OVERLAPPED_MODULE: Address regions for 'ndisuio' and 'btfilter.sys' overlap

BUGCHECK_STR:  0x1a_41790

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  avgwdsvc.exe


Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
 avgidsdrivera+0x1a497
If you don't want to follow my advice then I have nothing I can do to help you anymore.
My System SpecsSystem Spec
Reply

 Random BSOD, help appreciated.




Thread Tools



Similar help and support threads for2: Random BSOD, help appreciated.
Thread Forum
Random and continuous BSOD. never happened so... Help appreciated BSOD Help and Support
BSOD - Any help appreciated BSOD Help and Support
Windows 7 -> Random BSOD, help appreciated BSOD Help and Support
BSOD, Help is appreciated. BSOD Help and Support
Random BSOD's - help appreciated ! BSOD Help and Support
BSOD, any help appreciated BSOD Help and Support
Random BSODs - Help appreciated BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:00 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33