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Windows 7: Bsod - bad_pool_header


06 Sep 2013   #1

Windows 7 Ultimate x64
 
 
Bsod - bad_pool_header

A couple of changes were made and I experienced a blue screen.

1) Downloaded SQL Server 2012 and Management Studio
2) Performed all Windows Updates
3) Added a Western Digital Black hard drive to the computer.

The computer seems to be starting up much slower than before as well. I have run the Diagnostic tool and included the zip attachment here. Hopefully I'm doing this right ;-)

XP Style error from Blue Screen View is below----
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

BAD_POOL_HEADER

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000019 (0x0000000000000022, 0x0000000000008000, 0x0000000000000000,
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff80003490b80 base at 0xfffff8000341b000 DateStamp
0x51db806a

My System SpecsSystem Spec
.

06 Sep 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome To Seven Forums.
------------------------
Reduce the start-up items, Antivirus software is basically whats required.------------------------
Remove Bit Defender, it can be a cause of BSODs.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Note   Note
Do not start the trial version of MalwareBytes
You may also take a look at:------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
------------------------
Upload a screenshot using:Test your Hard Drive(s) by running:------------------------
Test and Diagnose RAM Issues with Memtest86+:
Tip   Tip
  • Pay close attention to Part 3 of the tutorial "If you have errors"
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022, 
Arg2: 0000000000008000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

GetUlongFromAddress: unable to read from fffff80003636a38

BUGCHECK_STR:  0x19_22

POOL_ADDRESS:  0000000000008000 Nonpaged pool

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800034244de to fffff80003490b80

STACK_TEXT:  
fffff880`03385828 fffff800`034244de : 00000000`00000019 00000000`00000022 00000000`00008000 00000000`00000000 : nt!KeBugCheckEx
fffff880`03385830 fffff800`035c454a : 00000000`00000000 fffff880`03385980 fffff880`03385900 fffff880`00000001 : nt! ?? ::FNODOBFM::`string'+0x72e6
fffff880`033858c0 fffff880`01459c5e : 00000000`00000705 fffffa80`0b88b860 00000000`00000000 00000000`00000000 : nt!ExFreePoolWithTag+0x46a
fffff880`03385970 fffff880`014dbbd4 : fffff8a0`1a0efc70 fffffa80`06aa2040 fffff880`03385a28 00000000`00000706 : Ntfs!NtfsFreeScbAttributeName+0x3a
fffff880`033859a0 fffff880`014e0bb1 : 00000000`01010000 00000000`00000000 fffff800`03636200 00000000`00000001 : Ntfs!NtfsDeleteScb+0x150
fffff880`033859e0 fffff880`0145a620 : fffff8a0`1a0efb70 fffff8a0`1a0efc70 fffff800`03636200 fffff880`03385b52 : Ntfs!NtfsRemoveScb+0x61
fffff880`03385a20 fffff880`014de62c : fffff8a0`1a0efb40 fffff800`03636280 fffff880`03385b52 fffffa80`0b249370 : Ntfs!NtfsPrepareFcbForRemoval+0x50
fffff880`03385a50 fffff880`01460ab2 : fffffa80`0b249370 fffffa80`0b249370 fffff8a0`1a0efb40 00000000`00000000 : Ntfs!NtfsTeardownStructures+0xdc
fffff880`03385ad0 fffff880`014edf93 : fffffa80`0b249370 fffff800`03636280 fffff8a0`1a0efb40 00000000`00000009 : Ntfs!NtfsDecrementCloseCounts+0xa2
fffff880`03385b10 fffff880`014dd32b : fffffa80`0b249370 fffff8a0`1a0efc70 fffff8a0`1a0efb40 fffffa80`07b89180 : Ntfs!NtfsCommonClose+0x353
fffff880`03385be0 fffff800`0349a261 : 00000000`00000000 fffff800`03788a00 fffff800`03697901 fffffa80`00000002 : Ntfs!NtfsFspClose+0x15f
fffff880`03385cb0 fffff800`0372ebae : 00000000`00000000 fffffa80`06aa2040 00000000`00000080 fffffa80`069a8990 : nt!ExpWorkerThread+0x111
fffff880`03385d40 fffff800`034818c6 : fffff880`03164180 fffffa80`06aa2040 fffff880`0316efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03385d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+72e6
fffff800`034244de cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+72e6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  51db806a

FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72e6

BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72e6

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 Bsod - bad_pool_header




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