Dota 2 make my window restart almost every 5-10 minutes


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Dota 2 make my window restart almost every 5-10 minutes


    Dota 2 make my window restart almost every 5-10 minutes.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800C4BD010
    BCP2: FFFFF880061DA700
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\090613-11840-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-21091-0.sysdata.xml

    Here is what i receive everytime it restarted.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi yuanzz :)

    Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
    Code:
    OS Name    Microsoft Windows 7 Ultimate
    Version    6.1.7600 Build 7600
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    A stop ox116 is a graphics/display related BSOD.
    Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
    How To Clear CMOS (Reset BIOS)

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
    eXtreme Power Supply Calculator
    Also let us know the wattage of the PSU.

    Is the computer running hot? Let us see. Upload a snapshot Using Speccy.


    Sometimes the latest 320.49 WHQL display driver is troublesome. Install the 314.22 WHQL only.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    Let us know the results.

    ______________________________________________________________________
    BSOD ANALYSIS:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800c4bd010, fffff880061da700, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800c4bd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff880061da700, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+8ed700
    fffff880`061da700 4055            push    rbp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`03b90b48 fffff880`04ac2cbc : 00000000`00000116 fffffa80`0c4bd010 fffff880`061da700 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`03b90b50 fffff880`04a96867 : fffff880`061da700 fffffa80`0ac39000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`03b90b90 fffff880`04ac2acb : fffffa80`ffffd87b 00000000`00000000 fffffa80`0c4bd010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`03b90c40 fffff880`04b91ec1 : fffffa80`077c7640 00000000`00000080 00000000`00000000 fffffa80`0ab8e410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`03b90cc0 fffff800`0352d166 : 00000000`01ca6ddb fffffa80`0aa52b60 fffffa80`066e5040 fffffa80`0aa52b60 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`03b90d00 fffff800`03268486 : fffff800`03402e80 fffffa80`0aa52b60 fffff800`03410c40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03b90d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+8ed700
    fffff880`061da700 4055            push    rbp
    
    SYMBOL_NAME:  nvlddmkm+8ed700
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  51c41788
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`058ed000 fffff880`063d2000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Jun 21 14:36:16 2013 (51C41788)
        CheckSum:         00AB87FF
        ImageSize:        00AE5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi Arc. Thanks for helping me. I just got the pc two hours ago. and i'm totally newbie with pc.
    Just now i followed your instruction to do (Video Card - Stress Test with Furmark)
    and it restarted by itself again.

    Heres what i got :
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8006D744E0
    BCP2: FFFFF880061C0700
    BCP3: FFFFFFFFC000009A
    BCP4: 0000000000000004
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\090713-11466-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-22214-0.sysdata.xml

    I really had no idea what is going on......
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    If you got the BSOD during Furmark, it is most possible that the GPU is faulty. As you are saying that it is a new PC, get the GPU changed.
      My Computer


 

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