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Windows 7: Laptop: Screen freezes followed by a buzzing sound during gameplay

09 Sep 2013   #11
YoYo155

Windows 10
 
 

Ahh yes the CPU is looking in good shape, but the GPU is suffering.
Can you borrow a laptop cooling pad for testing purposes?



My System SpecsSystem Spec
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09 Sep 2013   #12
ModgePodge

Windows 7 Home Premium 64bit
 
 

I have a laptop cooling pad and all those speccy reports were with the pad being used :/
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10 Sep 2013   #13
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi ModgePodge, welcome to 7F!

I admire your fortitude, I see you've been at this for a while, from 1-20-2012: Game freezes followed by buzzing sound requiring force restart - League of Legends Community (L oL)

Now, back to the future...
Quote   Quote: Originally Posted by ModgePodge View Post
The screen will freeze and a buzzing sound will play through my headphones. If I disconnect the headphones while it's buzzing, the sound doesn't come through the speakers though.
To me, this would indicate a hang in either the video and/or audio processing of your machine.

From your thread starter at L oL:
Quote:
Temporary fix that I have found on my own:
- If I go into the Nvidia control panel and set the "preferred graphics processor" to Integrated Graphics, I don't crash at all. The downside to this is that I can't stream, my game runs at a lower fps, and I'm completely wasting a $200-$300 part that I paid money for.
This would indicate that the part you paid money for is incompatible with your machine,

But, hold on for a second. did you ever replace that ram??

Again, from your thread starter at L oL:
Quote:
Out of all of the above, the only one that I haven't mentioned to Dell is the RAM replacement. I'm not too knowledgeable about hardware, but why would replacing the RAM solve a problem that's seemingly related to the graphics cards? When I read about the RAM replacement, it seemed like the RAM might be incompatible with either the game or with other parts in the computer itself though.
Consider a symphony orchestra, if one instrument that was composed in to help carry the music is out of tune, the whole piece suffers. The same holds true for the parts of a computer.

The original ram of the Dell XPS L501x laptop may be insuffcient to carry the load of the "preferred graphics processor".

As a test can you "dumb down" the settings on the Nvidia control panel to see if that helps? Try that and get back to us.
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10 Sep 2013   #14
ModgePodge

Windows 7 Home Premium 64bit
 
 

I haven't faced any issues with League of Legends in a long while though. Either they fixed something on their end, optimized something, or my machine made peace with the program.

I never did replace the RAM or change anything in any settings to make LoL work without issues. Skyrim is a bit more graphics intensive so that might explain why the computer keeps fizzling out, but after seeking all kinds of help, I still can't figure out the exact problem.

Also, at the point I am in my life, I'm not completely sure if I want to look into replacing hardware or anything if it will get too expensive or complicated because I'm looking to buy a desktop fairly soon anyway. Finally out of college so I shouldn't be moving around so much that a desktop would be annoying to manage.
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10 Sep 2013   #15
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You still seem to be dancing around my question:
Quote   Quote: Originally Posted by Anak View Post
But, hold on for a second. did you ever replace that ram??
The answer is obvious, no.

Your Dell 501 seems to have the minimum requirements to play Skyrim, but Steam has been known to defeat a mutitude of systems.

Quote   Quote: Originally Posted by ModgePodge View Post
Also, at the point I am in my life, I'm not completely sure if I want to look into replacing hardware or anything if it will get too expensive or complicated because I'm looking to buy a desktop fairly soon anyway. Finally out of college so I shouldn't be moving around so much that a desktop would be annoying to manage.
Then you need to consider moving on and morphing into being an adult, it is the most intensive game one can play.


My System SpecsSystem Spec
10 Sep 2013   #16
ModgePodge

Windows 7 Home Premium 64bit
 
 

I actually did answer your question in my earlier post.

Quote   Quote: Originally Posted by ModgePodge View Post
I never did replace the RAM or change anything in any settings to make LoL work without issues.

Also, if you are implying that I can't resolve these issues and also transition to a more "adult" lifestyle, I disagree. While I am working on becoming a professional/figuring out my further education plans (I have a orientation tomorrow and another interview on Thursday woo!) I would still like to at least try and fix the laptop that I had spent a decent amount of money on. I don't want the issues to become worse if it has that potential. Thank you for your help so far though.
My System SpecsSystem Spec
11 Sep 2013   #17
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Your Welcome,

Then at least test the ram to see if it is bad: RAM - Test with Memtest86+ and make sure you follow Part 2: Testing, Number 3. The best time to run Memtest is overnight while you are asleep or while you are busy for several hours elsewhere.

If it is bad then replace the ram and see if that helps, it is not that expensive, as an example: Computer memory upgrades for Dell XPS L501X Laptop/Notebook from Crucial.com Click on "Show All Compatible Computer Memory" to the right under the first listing or find a local store. I hope it is not a bad ram slot.


I can not fault you for making an effort to resolve these issues with your laptop, but a person who is professional would never say woo.
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12 Sep 2013   #18
ModgePodge

Windows 7 Home Premium 64bit
 
 

Well, I ran the memtest last night and had it going for about 10 hours and 7 passes.

Good news: No errors. So what's left to check for?

Bad news: No errors... Still have no concrete evidence of what's wrong.

One thing I did notice though was that because I have 6 GBs of RAM, I have two different sticks of different sizes from different companies. Could it be possible that the two sticks of RAM just aren't playing nicely with each other?

One is a Nanya Technology NT2GC64B88B0NS-CG
The other is a Samsung M471B5273DH0-CH9
My System SpecsSystem Spec
12 Sep 2013   #19
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Yes, it is very possible they are not playing nice even though they checked out okay.

Do you have their mates, or did you purchase your laptop with the mis-matched pairs like that?
My System SpecsSystem Spec
12 Sep 2013   #20
ModgePodge

Windows 7 Home Premium 64bit
 
 

The laptop came with the mismatched pair.
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 Laptop: Screen freezes followed by a buzzing sound during gameplay




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