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Windows 7: Random BSOD

07 Sep 2013   #1
dfchris

win 7 64
 
 
Random BSOD

I get random BSOD.

It occurs when the computer isn't under any particular stress, i.e. just browsing.
Yet I can be playing demanding games and it not happen

The dump files says;

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

Also enclosed a zip file with details

On Sat 07/09/2013 20:57:37 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0xA (0x6589124, 0x2, 0x1, 0xFFFFF800030D9856)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL





My System SpecsSystem Spec
07 Sep 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.
My System SpecsSystem Spec
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 Random BSOD




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